Forever Forward at DFW copertina

Forever Forward at DFW

Forever Forward at DFW

Di: American Airlines
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Forever Forward℠ at DFW is a new series from American Airlines that takes listeners behind the scenes of the multi‑year modernization across Dallas Fort Worth International Airport (DFW).American Airlines Economia
Episodi
  • Elevating, expanding and enhancing the customer experience

    Elevating, expanding and enhancing the customer experience
    Oct 15 2026
    In the latest episode of Forever Forward℠ at DFW, American’s Chief Customer Officer Heather Garboden shares the latest on the airline’s premium enhancements and expansions at Dallas Fort Worth International Airport (DFW), including new lounge spaces, Flagship® check-in and continued focus on the digital experience for premium customers.American’s investment in the premium experience at its largest hubs, including its largest and most connected at DFW, continues as the airline builds and renovates more lounges than ever and provides more personalized, seamless and elevated travel experiences. Forever Forward℠ at DFW is American’s new shortform video series that takes viewers behind the scenes of the multiyear modernization across DFW. As American’s hometown airport and largest hub, DFW hosts more passengers than any other airport in the airline’s network. American is investing billions of dollars to modernize and strengthen its flagship hub, delivering a much smoother experience for our customers and team members, providing more certainty with their schedules and connections and improving DFW’s resilience to handle severe weather and other disruptions.Forever Forward℠ at DFW showcases the exciting updates customers will see over the next several years and is part of American’s long-standing commitment to Texas and the many communities in the airline’s network, bringing customers along as milestones land.
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    5 min
  • 10 new gates on the way

    10 new gates on the way
    Sep 18 2026

    In the latest episode of Forever Forward℠ at DFW, American’s Managing Director of Customer Care at Dallas Fort Worth International Airport (DFW) Derrick Proffitt discusses the new, modern Terminal A pier expansion opening soon.

    The pier will bring 10 new gates, and once open, will make Terminal A the airline’s busiest terminal at American’s largest hub. But it’s more than just gates; the pier includes exciting concessions, enhanced customer amenities and new team member support spaces.
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    4 min
  • Setting up for future growth

    Setting up for future growth
    Jul 30 2026

    In the latest episode of Forever Forward℠ at DFW, American’s Director of Customer Care Maryam Ali shares all that’s in store for Dallas Fort Worth International Airport’s (DFW) new Terminal F.

    Coming to life in three phases — with the first opening next year and the final phase completing in 2030 — the fully complete Terminal F will be solely occupied by American Airlines. It brings 31 new gates, a new parking garage, a seamless baggage system, a dedicated Federal Inspection Services (FIS) facility, Skylink access, Flagship® check-in experience, a Provisions by Admirals Club℠ lounge, new dining options, modern amenities and more.
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    7 min
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