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Dispatch in Depth

Dispatch in Depth

Di: Dispatch in Depth
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“Dispatch in Depth” is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch. Scienza
Episodi
  • Gold Line Support with John Barney

    Gold Line Support with John Barney
    Oct 6 2026
    The founder of Gold Line Support, John Barney, talks about his organization and its aims in supporting emergency dispatchers everywhere. He discusses Gold Line Support’s three main goals—recognition, meaningful community connection, and initiatives that support long-term resilience in emergency communications—as well as their inaugural First Voice Summit in October 2027.For Your Information: Check out their website: https://goldlinesupport.com Register for the First Voice Summit: https://goldlinesupport.com/summit.html
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  • Drone as First Responder with Don Redmond

    Drone as First Responder with Don Redmond
    Sep 22 2026
    Don Redmond, Vice President of Drone as First Responder (DFR) at BRINC Drones, talks about how drones fit into the future of emergency response. He discusses his experience as police captain over the Chula Vista Police Department’s pioneer Drone as First Responder program, CAD integration, and who exactly is piloting the drones in agencies participating in similar programs across the country.For Your Information: Check out BRINC’s website: brincdrones.com Learn more about the Drone as First Responder (DFR) program: brincdrones.com/white-paper/drone-as-first-responder-playbook/
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  • Recalibrating Resource Allocation with Kyle Mickelson

    Recalibrating Resource Allocation with Kyle Mickelson
    Sep 8 2026
    Kyle Mickelson, Operations Manager with Jeffcom 911, talks about his center’s process of simplifying fire and EMS responses. He discusses what the procedure looked like before consolidation, the buy-in necessary to make the changes, and metrics used to gauge success. For Your Information:Check out Jeffcom’s website: https://www.jeffcom911co.gov/Have a question for Kyle? Go ahead and ask him! kyle (dot) mickelson (at) jeffcom911co (dot) gov.
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