• We go back in time to 2014 when Heidi turned 21.
• Heidi reflects on her career in the tourism industry and how at seven years of age, she knew she wanted to run a business
• We talk about how she got into tourism and created Altitude Tours
• What did COVID 19 mean for Heidi's business and what it was like in a tourism region ?
• We discuss how to "personalise the ordinary and systemise the extraordinary."
• Heidi talks about building a business and embedding a customer-centric culture
• We ask Heidi her go-to-places in Queenstown
• We ask Heidi what she'd say to her 21-year-old self, and what Heidi at 21 would say to herself now.

• Altitude Tours https://www.altitudetours.co.nz/
• Tourism Innovation Group https://tig.co.nz/
• Destination Queenstown https://www.queenstownnz.co.nz/
• Dear21 Year Old Me website
• Demand for choc-milk outstrips supply https://www.stuff.co.nz/business/10622246/Demand-for-choc-milk-outstrips-supply
• Security guards monitor chocolate milkhttps://www.stuff.co.nz/business/farming/dairy/10648979/Security-guards-monitor-chocolate-milk
• My Google review of Altitude Tours https://maps.app.goo.gl/Gt45zbF3B5vJqv137
• Jeremy Irvine LinkedIn https://www.linkedin.com/in/jeremymirvine/

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'Security guards monitor chocolate milk', stuff.co.nz, 22 October 2014

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In this episode of Dear 21-Year-Old Me, with guest Stuart Wenn.

• We go back in time to 1990, when our guest, Stuart Wenn, turned 21, and look at what was happening in the world, and closer to home back then.
  
  
• Stuart talks about his career on and off-field, and what it took to be at top of his 'game' - an Australian Football League field umpire - and how a chat with his school coach was a sliding door moment that set him on the path for umpiring.
  
  
• The discipline, focus, and what a week was like for a professional umpire is covered; so too are Stuart's reflections on what it was like to walk off the MCG that last time after his final of 341 senior games.
  
  
• We ask Stuart what he'd say to his 21-year-old self, and what Stuart at 21 would say to Stuart now.

Suggested reading:
Wenny - a story of commitment, Stephen McBurney, AFL Umpires Association, 2014

Mentioned in the show :
Australia Games 1985 - including the dance routine.

Dear 21 Year Old Me (Jeremy Irvine - host) and Pro Podcast Production

• Dear21 Year Old Me website
• Pro Podcast Production website

If you like this podcast, please leave a review on your favourite podcast app
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• We go back in time to 1989 when Ros turned 21.
• Ros reflects on her career in the federal public service and how she moved to running her own firm
• We talk about a critical piece of feedback and what changed Ros's leadership mindset
• What does AI and its impact mean for leaders?
• We discuss being your best true self and what that means for leaders and their teams
• We ask Ros her favourite and least favourite organisational phrases (during which we reference TV show Utopia - the character's name we talk about was Beverley, played by Rebecca Massey)
• We ask Ros what she'd say to her 21-year-old self, and what Ros at 21 would say to herself now.

• Ros Klein https://www.shapingchange.com.au/
• The Resilient Employee (Amazon website)
• Jeremy Irvine https://www.linkedin.com/in/jeremymirvine/
• Dear21 Year Old Me website

If you like this podcast, please leave a review on your favourite podcast app

- and

Tell a friend about the show!