This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

I was taught from a young age to follow the rules.

The problem was... I hated the rules.

More specifically, I hated culottes.

What followed was an elaborate daily operation involving school uniforms, carefully rolled clothing, strategic wardrobe changes, and more effort than any kid should have been willing to invest just to avoid wearing something they didn't like.

Looking back, it sounds completely ridiculous.

At the time, it felt perfectly logical.

In this episode, I'm sharing the story of my ongoing battle with culottes, the lengths I went to in order to fit in, and why some of the things we do as kids make a lot more sense when viewed through the eyes of our younger selves.

Sometimes the funniest stories are the ones that seemed completely normal at the time.

🎙️ In this episode:
• School uniforms and strict dress codes
• My secret clothing-changing routine
• Why fitting in felt so important
• Looking back with a different perspective
• The infamous culotte saga

If you've ever had a fashion choice, school rule, or childhood memory that still makes you laugh, this episode is for you.

📌 Subscribe for more stories, lessons, and real conversations about business, life, and everything in between.

#CleaningBusinessLife #Podcast #SchoolUniforms #Culottes #Storytime #ChildhoodMemories #LifeLessons

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What does it really take to build an $11.5 million cleaning company?

In this episode of Cleaning Business Life, Jamie Runco and Shannon Miller sit down with Holly Moore, founder of Maids & Moore, creator of The Cleaning Software, Founder Member of the now infamous "Clean Con" to talk about the lessons she learned while scaling from a small local cleaning business to one of the largest residential cleaning companies in Texas.

Holly shares her journey from leaving a teaching career and cleaning homes herself to leading a company with more than 140 cleaning technicians, multiple locations, and a leadership team that allows her to focus on innovation and growth.

We discuss:

🧹 The "March to a Million" and how goal setting helped transform her company

🧹 Why company culture isn't accidental—and how to intentionally create it

🧹 The biggest mistakes owners make when trying to scale

🧹 Why delegation is essential if you want to grow past the owner-operator stage

🧹 Building leadership teams and promoting from within

🧹 Trainer-to-technician ratios, quality control systems, and operational structure

🧹 How she built The Cleaning Software after outgrowing traditional CRMs

🧹 Why route density and smarter scheduling matter more than most owners realize

🧹 Her thoughts on CleanCon and the importance of community in the cleaning industry

And one of the most powerful lessons from the entire conversation:

Stop selling time. Sell the scope of work.

If you've ever felt stuck at a revenue ceiling, struggled to let go of control, or wondered what it takes to build a business that can run without you, this episode is packed with practical insights you can apply immediately.

Resources Mentioned

🎯 Learn more about The Cleaning Software:
https://www.thecleaningsoftware.com

🎯 Holly Moore's YouTube Channel:
https://www.youtube.com/@thecleaningsoftware

🎯 CleanCon:
https://mycleancon.com

Connect With Us

🎙 Cleaning Business Life Podcast
Cleaning Business Life Podcast

Key Takeaway

"You cannot work on your business if you're constantly working in it."

Sometimes the next level of growth isn't about working harder.

It's about learning to let go. 💗

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Growth is exciting—until it starts breaking everything underneath it.

In this episode of Cleaning Business Life, Shannon Miller and Jamie Runco discuss the scaling pains that every cleaning business owner eventually faces as their company grows. From the first employee to multi-million-dollar operations, every stage of growth comes with a new set of challenges, responsibilities, and growing pains.

What worked at $100,000 won't work at $350,000.

What got you to $750,000 won't get you to $2 million.

And the systems that carried you through one stage of business may become the very thing holding you back in the next.

Move-Out Cleaning System: https://klean-freaks-university.newzenler.com/courses/the-move-out-cleaning-master-class-copy

In this conversation, we discuss:

• Why growth magnifies existing problems
• The common growth ceilings cleaning businesses encounter
• The challenges between $100K–$350K, $650K–$750K, and beyond
• Why many owners become the bottleneck in their own companies
• How poor systems create expensive mistakes
• The difference between a people problem and a process problem
• Why communication breakdowns happen as teams grow
• Building systems that support long-term scalability
• How to transition from operator to leader

We also explore a hard truth many business owners eventually face: you can no longer outwork every problem.

At some point, growth requires better systems, stronger leadership, clearer communication, and a willingness to evolve alongside your business.

If your cleaning business feels harder than it used to, you're probably not failing. More often than not, your business has simply outgrown its current structure and is asking for the next level of systems.

Because successful businesses don't run on hustle forever.

Eventually, they run on systems.

🎙 Hosted by Shannon Miller and Jamie Runco

🌐 Learn more and listen to past episodes:
https://cleaningbusinesslife.buzzsprout.com

💡 Interested in improving your pricing, profitability, and business systems? Keep an eye out for Shannon's upcoming Pricing Accelerator cohort, where we tackle the real issues that often hide behind what appears to be a pricing problem.

If you enjoyed this episode, please leave a review and share it with another cleaning business owner. Your support helps us continue creating free resources for the cleaning industry.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie