Episodi

  • Episode #18: Bar Ordering Etiquette
    Mar 2 2023

    We're back at last!...again! In an episode recorded back in August 2022, we discuss our ever-changing lives within the hospitality industry. We tackle the main topic of our episode which covers the dos and don'ts of ordering drinks at a bar, and how to navigate that world for everyone's benefit. We're so happy to be back with you! Here we go! 

    Mostra di più Mostra meno
    1 ora e 39 min
  • Episode #17: How to Conquer Burnout
    Oct 3 2022

    After a much longer than anticipated hiatus, we have returned! In this episode we'll explore burning out at work. Dive in with us as we discuss why it happens, how to avoid it, and when it might be time for a change. Join us as we return to, hopefully, brighten up your day.

    Mostra di più Mostra meno
    47 min
  • Episode #16: Somewhere in Time
    Apr 6 2022

    In this episode, we discuss hospitality throughout the many major eras of human development. After many segues, which is typical for this podcast, the choice will be made to determine which era would be the best time to work a hospitality job. Will it be ancient Egypt? The Renaissance era in Italy? Possibly the Prohibition of the 1920's? Join us to find out!

    Mostra di più Mostra meno
    1 ora e 20 min
  • Episode #15: Promotional Material
    Feb 10 2022

    In today's episode we'll discuss moving up the hospitality ladder. Is it worth it? What is the best path to take? Join us as we try to unpack all the mysteries of getting promoted in restaurants/hotels and what that ultimately means. We'll also unveil our new segment, The History of Hospitality, and later visit a cherished playwright to see if we'd want to bring him water and bread to his table or...not. 

    Mostra di più Mostra meno
    1 ora e 8 min
  • Episode #14: The Customer is Always Right? Right?
    Jan 19 2022

    In this episode we'll discuss that old adage "the customer is always right!" We'll look into its potential origins, how it has changed over the years, and why it might be time to retire the saying altogether. 

    Mostra di più Mostra meno
    1 ora e 6 min
  • Episode #13: The Problem with Training Videos
    Jan 12 2022

    We're all painfully familiar with those tacky, outdated hospitality training videos they make everyone watch either at orientation or throughout each year. Are they helpful? Is there a better way to do them? Is there a reason they were all filmed in 1986? Join us as we discuss those darn videos and why, at the end of the day, they might do more harm than good. 

    Mostra di più Mostra meno
    57 min
  • The New Year's Special
    Jan 1 2022

    HAPPY NEW YEAR!!! In this special New Year's episode, we'll share their 10 bizarre and ambitious New Year's resolutions for 2022. Join us in our first episode of this year! 

    Mostra di più Mostra meno
    43 min
  • Episode #12: Fancy Sushi and Black Coffee
    Dec 29 2021

    In this micro-episode we'll share two one star reviews and vent our frustrations at ignorant and entitled guests. We'll discuss why asking for a "nice" or "special" location doesn't help anyone help you.  Later, we'll delve into the trouble with eavesdropping into coffee shop employees' conversations (and why you shouldn't). Keep a lookout for our New Year's Special this coming New Year's Day! 

    Mostra di più Mostra meno
    23 min