Most leaders are rightfully focused on getting the best content solution designed and implemented to satisfy a need in the organization. However, this focus requires additional attention on how the stakeholders will be impacted and engaged, and how the change process is designed to ensure the best solution is generated, implemented, adopted and sustained. Many change consultants are not positioned to directly Influence leaders to expand their attention to strategic People and Process dynamics when leading initiatives. This podcast episode describes the types of attention needed and ways to reach these leaders - so they begin to appreciate and take on influencing how people are affected and the change process is designed. Come learn how to get the attention of leaders to go beyond the content solution to set up their initiatives and stakeholders for success, so they achieve sustained business benefits.

Guest Question – Margrete Eva – Change Leader

“How do I help leaders to see people and process (especially process) instead of just content?”

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Best of Ask Dr. Change - Season 1.

Leaders have a critical choice to make when initiating change. How they frame and communicate the change impacts how it’s received and embraced by the organization. Understanding the motivation behind change – whether it’s a wake-up call, a threat, a vision of something different, or an inspiration – is paramount.

Our episode begins with a thought-provoking question from Charles, a seasoned change management consultant. Charles is grappling with a challenging scenario where leaders have framed a crucial change in negative, threatening terms. The fear and uncertainty this has generated are casting a long shadow over the change process. Rumors are rife, fear and anxiety fuel decision-making and communications, and progress seems to have stalled.

So, how can we navigate this situation? What strategies can we employ to shift the narrative from fear to possibility? These questions are at the heart of today’s discussion.

We’ll explore the human dynamics when change is announced in compelling and positive terms versus negative terms. We’ll discuss strategies for how to turn things around if the initial launch message is threatening and delve into the rationale for leaders consciously focusing on what is possible to co-create when the outcome is successful.

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This episode surfaces several important issues about how we as consultants and coaches can best support the people tasked with making change. It is critical to consciously shape our role and style so that we meet the needs of our clients in the best way possible. Too often, consultants and coaches have been trained in a specific approach that becomes “one size fits all.” In the context of major change, that doesn’t always work! It is our job to help our clients see what they don’t see, in ways that support them to be successful.

Come hear about the various choices we have about our roles — and styles of executing them — so we can best meet the needs of our change clients, be they leaders, project managers, or change project teams. Come learn a powerful technique for doing so. Expanding your ability to see what is needed, adjust your approach and provide invaluable guidance can produce a breakthrough for you!

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