Difficult Conversations copertina

Difficult Conversations

How to Discuss What Matters Most

Anteprima
OFFERTA A TEMPO LIMITATO

Gratis per i primi 3 mesi
Iscriviti ora
Offerta valida dal 17.06.2025 fino al 31.07.2025
Ascolta senza limiti migliaia di audiolibri, podcast e serie originali.
Disponibile su tutti i dispositivi, anche offline.
€ 9,99/mese dopo i primi 3 mesi, cancelli quando vuoi.
Nessun impegno. Cancella ogni mese e conserva tutti i titoli acquistati.

Difficult Conversations

Di: Douglas Stone, Bruce Patton, Sheila Heen
Letto da: Douglas Stone, Bruce Patton, Sheila Heen
Iscriviti ora

Acquista ora a 18,95 €

Acquista ora a 18,95 €

Conferma acquisto
Paga usando carta che finisce per
Confermando il tuo acquisto, accetti le Condizioni d'Uso di Audible e ci autorizzi ad addebitare il costo del servizio sul tuo metodo di pagamento preferito o su un altro metodo di pagamento nei nostri sistemi. Per favore, consulta la nostra Informativa sulla Privacy qua.
Annulla

A proposito di questo titolo

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you."

We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But - what if you're wrong?

Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works?

Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds.

Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help.

©1999 Douglas Stone, Bruce Patton, and Sheila Heen (P)1999 Random House, Inc., All Rights Reserved
Comunicazione e competenze sociali Genitorialità e famiglie Gestione dei conflitti Gestione e leadership Leadership Management Parole, lingua e grammatica Psicologia Psicologia e salute mentale Relazioni Sviluppo personale

Recensioni della critica

“Does this book deliver on its promise of an effective way through sticky situations, whether ‘with your babysitter or your biggest client’? It does.” (The New York Times)

“These talented communicators blend a daunting array of disciplines into highly readable and practical advice.” (Booklist)

“I’m on my third reading. Half the pages are dog-eared. This is a mind-bogglingly powerful book. For life.” (Tom Peters)

Cosa pensano gli ascoltatori di Difficult Conversations

Valutazione media degli utenti. Nota: solo i clienti che hanno ascoltato il titolo possono lasciare una recensione

Recensioni - seleziona qui sotto per cambiare la provenienza delle recensioni.