The Power of Merchandising copertina

The Power of Merchandising

The Power of Merchandising

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In Episode 14 of Do You Lagree?, host Michael Chipman sits down with Ben Bass, owner of Lagree213 in downtown Los Angeles, the studio where Michael took his very first Lagree class. Ben shares how he and his late partner Lisa Goldsman built a studio voted DTLA's #1 fitness studio six years in a row. He also draws on decades in sporting goods and manufacturing to explain how merchandise can build your brand, keep clients coming back and become a real profit center.

We talk about:

-How Lagree213 began: buying Pilates Plus DTLA, a garage "Fight Club" and the MegaFresh rooftop studio during COVID

-Lisa's legacy: "Happy trainers, happy clients," and mentoring coaches who went on to open their own studios

-What works in a pro shop (color multipliers, small batches that sell through fast) and what doesn't (empty shelves, stale inventory)

-Why your staff are your best salespeople

-The pros and cons of sourcing merch offshore

-Building socks into new-member packages, and why you never want clients buying their socks on Amazon

-Rotating curated collections, seasonal colorways and college-inspired sets

-Pricing: a 40% minimum markup, and why socks are worth a bigger investment

-The virtual pro shop: print-on-demand, profit sharing, and shipping orders to the studio to bring members back in

Host: Michael Chipman, Lagree Senior Master Trainer @chipmanlagree

My book: “400 Lagree Routines” available on Amazon.com

Follow Lagree213: @lagree213
Stellar Merch: StellarMerch.net | @stellarmerch_la

Recorded by ROC Vox Recording & Production Studios in Pittsford, NY. Learn more at rocvox.com.
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