Risultati letto da "Timothy Pabon" in Tutte le categorie

In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".

Extensively revised, the second edition of The Manager's Guide to HR covers all the key areas and brings listeners up to speed on current developments in employment law, including: how social media is changing the recruitment landscape; shifting labor standards regarding compensation and benefits; the National Labor Relations Board's stance on work-related employee speech on social media; and much more. Featuring step-by-step guidance on everything from COBRA compliance to privacy issues, this trusted resource is now - once again - the most up to date.

Fateful Decisions: Inside the National Security Council provides students with valuable insights into the origins, workings, strengths, and weaknesses of the National Security Council.

The opening decades of the 20th century witnessed a profound transformation in the history of modern sound media, with workers in US film, radio, and record industries developing pioneering production methods and performance styles. Focusing on broadcasting's initial expansion during the 1920s, Making Radio explores the forms of creative labor pursued for the medium in the period prior to the better-known network era, assessing their role in shaping radio's identity and identifying affinities with parallel practices pursued for conversion-era film and phonography.

In The Purpose Gap, Patrick Reyes reflects on a family member's death after a long struggle with incarceration and homelessness. As he asks himself why his cousin's life had turned out so differently from his own, he realizes that it was a matter of conditions. While they both grew up in the same marginalized Chicano community in central California, Patrick found himself surrounded by a host of family, friends, and supporters. They created a different narrative for him than the one the rest of the world had succeeded in imposing on his cousin.

In Defense of Liberal Democracy is a clarion call for today's divided time: a bold reaffirmation of the liberal democratic principles that have carried America through each crisis in its history - and can do so again. Merging expert historical, political, and economic analysis, In Defense of Liberal Democracy shows how our recent technological revolution - what high-profile economist Manuel Hinds calls the Connectivity Revolution - has led to a crisis of divisiveness.

Every boy has dreams of the man he will become - exploring the world, fighting the enemy, and being dangerous for good. He imagines himself as the hero, the expert, the one others look up to. Then somewhere along the way, the lies of the enemy knock him down, his dreams are shattered, and he loses purpose as the enemy attempts to rob him of his true identity. In this hard-hitting book, world-class hunter, adventurer, and popular speaker Brent Henderson takes men on a journey to some of the most dangerous and deadly places on Earth.

In this audiobook, Sean Gerrish offers an engaging and accessible overview of the breakthroughs in artificial intelligence and machine learning that have made today's machines so smart. Science and technology buffs will find this audiobook an essential guide to a future in which machines can outsmart people.

Cast out by his family and exiled from the Rimward Commonwealth, Simon Forrester must make a new life for himself as an apprentice to the powerful Commerce Guild. But others aboard the merchant vessel Stacked Deck have a hidden agenda that might lead directly to interstellar war. Now with rising tensions between the Commonwealth and the neighboring League of Democracies threatens to erupt into open war, Simon finds himself forced to choose between old and new loyalties, with the fate of an empire at stake!