Titoli in Internazionale

The definitive edition - updated and expanded, with access to an online toolkit. 'The bible of coaching guides...No other book gives you the tools, skills, and the fundamentals needed to succeed in these delicate relationships.' Stephen R. Covey, Author of The 7 Habits of Highly Effective People...

Reiner S. Bandorf berichtet in seinem Hörbuch über negative und positive Erlebnisse im Kundenservice in verschiedensten Branchen wie Gastronomie, Autogewerbe und Einzelhandel. Er lässt es aber nicht bei Lob oder Tadel bleiben. Sein Anliegen ist es, Schwachstellen und Unterlassungssünden aufzuzeigen. Diese können meist mit wenig Aufwand behoben werden, haben aber eine nachhaltige Wirkung.

Alan Krueger, the former chairman of the president's Council of Economic Advisers, uses the music industry as a way in to explain the principles of economics and the forces shaping our economic lives. As economists recognise, the music industry is often a leading indicator of today's economy; it is among the first to be disrupted by the latest wave of technology, and examining the ins and outs of how musicians create and sell new songs and plan concert tours offers valuable lessons for what is in store for businesses and employees in other industries that are struggling to adapt.   

Standort Deutschland ist ein Hort von trägen, selbstzufriedenen Besitzstandwahrern, diagnostiziert ein Chor von Experten und verlangt, dass wir so mobil, flexibel und risikobereit wie die Amerikaner werden. Alles ist auf dem Prüfstand: der Sozialstaat, die Gewerkschaften, unsere Stabilitätskultur, unsere Ordnungspolitik. Alles Unsinn, sagt Detlef Gürtler und fordert Schluss mit dem Gejammer über vermeintliche Schwächen, die in Wahrheit unsere Stärken sind. Detlef Gürtler, Jahrgang 1964, lebt und arbeitet in Berlin, Marbella und Rüschlikon bei Zürich.

The free-market, limited-government development model has been an ecological and social disaster for the developing world. Sustainable and equitable development is only possible with the active involvement of a strong central state that can guide the economy, protect the environment, and prioritize meeting their people’s basic needs. In this sure-to-be-controversial audiobook, Chandran Nair shows that the market-dominated model followed by the industrialized West is simply not scalable.

Penguin presents the audiobook edition of The Value of Everything by Mariana Mazzucato, read by Amy Finegan. Who really creates wealth in our world? And how do we decide the value of what they do? At the heart of today's financial and economic crisis is a problem hiding in plain sight. In modern...

The international financial crisis that has held our global economy in its grip for too long still seems to be in full stride. Former British Prime Minister and Chancellor of the Exchequer Gordon Brown believes the crisis can be reversed, but that the world’s leaders must work together if we...

Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries the developed world has built up customs and institutions like enforceable contracts. This is not the case in the developing world. Using vivid examples from Brazil, China, India, Mexico, and elsewhere, scholar and entrepreneur Tarun Khanna shows how entrepreneurs can build on existing customs and practices instead of trying to push against them.

Globalisierungseffekte und Bevölkerungsrückgang wirken sich auch auf unsere sozialen Bindungen aus: Sie werden wie ein kostbarer Rohstoff immer knapper werden und bewegen sich bereits heute in manchen Regionen auf ein nie gekanntes Minimum zu...

There may be no story today with a wider gap between fact and fiction than the relationship between the United States and Mexico. Wall or no wall, deeply intertwined social, economic, business, cultural, and personal relationships mean the US-Mexico border is more like a seam than a barrier...

In this searing...

Looking at how Britain pays its way in the world today. Like Andrew Marr’s History of Modern Britain or Michael Palin’s Himalaya, the book will have a coherence and life beyond the television series, looking at some issues in greater depth, and telling additional stories to illustrate some of the ideas. This book is about the things that Britain produces in order to pay its way in the world, from physical goods that we can see and feel, to intangible services that are much harder to quantify.

Drive . . . and grow rich! The bestselling author of Investment Biker is back from the ultimate road trip: a three-year drive around the world that would ultimately set the Guinness record for the longest continuous car journey. In Adventure Capitalist, legendary investor Jim Rogers, dubbed...

Penguin Audio presents Has the West Lost It? by Kishore Mahbubani, read by Jonathan Keeble. The West's centuries-old status as the centre of global wealth and power is coming to an end. As the new powers - China and India from Asia and others from Africa and Latin America - rise to the top of...

As we move into the twenty-first century the most important question for businesses everywhere is: What are we going to do about the Internet? The two most qualified people in the country to answer that question may be Al Ries and Laura Ries. Not only are they the authors of the BusinessWeek...

The iPod has become a full-blown cultural phenomenon, giving us a new vocabulary (we shuffle our iTunes on our nanos), revolutionizing the way we experience music and radio through the invention of podcasting, opening up new outlets for video, and challenging the traditional music industry as...

North Korea is one of the most troubled societies on earth. The country's 24 million people live under a violent dictatorship led by a single family, which relentlessly pursues the development of nuclear arms, which periodically incites risky military clashes with the larger, richer, liberal South, and which forces each and every person to play a role in the "theater state" even as it pays little more than lip service to the wellbeing of the overwhelming majority.

Political risk - the probability that a political action could significantly affect an organisation - is changing fast, and it's more widespread than ever before. In the past, the chief concern used to be whether a foreign dictator would nationalise the country's oil industry or impose onerous new regulations. Today, political risk stems from a widening array of political agents, from Twitter users and terrorists to local officials, transnational activists, hackers and insurgents. 

Penguin presents the audiobook edition of The Great Economists written and read by Linda Yueh. What can the ideas of history's greatest economists tell us about the most important issues of our time? Since the days of Adam Smith, economists have grappled with a series of familiar problems - but...

Branding. Dubbed by many the “marketing buzzword” of the late ‘90s, everyone knows that building your product or service into a bona fide brand is the only way to cut through the clutter in today's insanely crowded marketplace.The only question is, how do you do it?Learn the laws of...