On this episode of Work with Purpose, we hear from Ray Griggs AO CSC about what working in the navy has taught him about taking and giving feedback, and why difficult conversations are part and parcel of becoming a better leader.

Ray Griggs AO CSC looks back at a long and distinguished career in the public sector – from Australia’s Defence Force to most recently the Department of Social Services. Along the way, he navigated many difficult conversations, had his views contested, and at times, had to manage failure. In this conversation with host David Pembroke, CEO of contentgroup, he tells us how these challenges contribute to growing as a leader – and as a human.

They also discuss managing large-scale change in complex environments, why you should always do your own fact-checking, and how solutions through new technologies need to be co-designed with Australia’s communities.

• How you respond to people’s views and ideas is crucial. Respond the way you’d like your own leaders to respond to you.
• Never neglect doing your own fact checking. Once you launch into the process, your credibility can be at risk.
• Work out how real a timeline is. Sometimes we impose unrealistic timelines on ourselves.

Hosted on Acast. See acast.com/privacy for more information.

In this landmark episode of Work with Purpose, host David Pembroke sits down with Her Excellency the Honourable Ms Sam Mostyn AC, Australia’s 28th Governor-General, for a deeply personal and wide-ranging conversation recorded at Government House.

Marking one year and one day since her appointment, the Governor-General reflects on her journey from suburban Canberra to one of the nation’s highest offices. She shares insights into her upbringing, career, and the values that guide her leadership – care, kindness, and respect.

Listeners will gain a rare glimpse into the evolving role of civic institutions, the importance of inclusive public service, and the power of storytelling in shaping national identity. From her early volunteerism to her work in law, sport, climate, and social justice, the Governor-General’s story is one of curiosity, courage, and commitment to community.

In this episode, you’ll hear about her path to Governor-General, why care, kindness, and respect are central to her vision for modern leadership and public service, and how her diverse career shaped a holistic view of Australia’s institutions and the people who power them.

This episode is a must-listen for anyone who cares about Australia’s future, the role of public service, and the values that bind us together.

Key tips

• Champion civics education. Help build a more informed and engaged society by promoting understanding of Australia’s democratic systems and institutions
• Collaborate across sectors. Break down silos between public, private, and community sectors to foster innovation and shared purpose
• Lead with compassion. Embed care and kindness into everyday decision-making – whether in policy, leadership, or community engagement.

Hosted on Acast. See acast.com/privacy for more information.

Have you ever considered what it takes to design public services that keep pace with technology while staying genuinely human-centred?

In this episode of Work with Purpose, IP Australia Deputy Director-General Margaret Tregurtha joins Wendy Cohen, Deputy CEO of IPAA, to explore how modern public institutions can foster innovation, build trust and deliver services that meet evolving community needs.

Listeners will gain a clear understanding of how intellectual property underpins Australia’s economic and cultural wellbeing, why recognising and protecting First Nations knowledge is essential to a fair and modern IP system, and what responsible adoption of emerging technologies like AI really looks like in practice.

The conversation also highlights the mindsets and capabilities needed to drive meaningful change inside government, from embedding transparency and inclusion to creating cultures that support curiosity and continuous improvement. It offers a practical and grounded look at what it takes to build public services that are trusted, adaptive and ready for the future.

Key Takeaways

Human centred design is essential for modern public services.

True transformation happens when services are built around people's real needs and expectations, not just new technology.

Protecting First Nations knowledge strengthens Australia's innovation system.

Recognising and safeguarding Indigenous Cultural and Intellectual Property is vital for fairness, cultural resilience and a modern IP framework.

Responsible innovation depends on clear governance and a culture of curiosity.

Emerging technologies like AI deliver public value only when supported by strong risk frameworks, purposeful leadership and teams empowered to learn and experiment.

Hosted on Acast. See acast.com/privacy for more information.