Why Your Team Isn't Using the AI Tools You Rolled Out
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Why Your Team Isn't Using the AI Tools You Rolled Out
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You rolled out the AI tools, ran the trainings, and explained the benefits, but people still aren't really using them. So why isn't adoption happening, and what are you missing?
Judy introduces the core reframe: adoption isn't the outcome you care about, behavior change is, so the real question is whether the work is actually being done differently or better. Sasha explains why this isn't a training problem. People don't trust that the tools won't be used to replace or surveil them, and under stress, the brain stops weighing goals and reverts to familiar habits, which is why even executives who want to use AI keep reaching for Post-It notes.
The key insight: AI adoption isn't a tool rollout; it's a change in how work gets done, and people adopt it when they understand their new role, trust that you care about them, and learn together rather than alone.
Have questions or want to share your thoughts? Email us at transformationhorizon@gmail.com.
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