Homelessness is not always caused by a lack of support. Sometimes the real problem is how difficult that support is to access.

In this episode of The Value Creation Mindset Podcast, AJ Singh speaks with Jonathan Kumar, founder and head of outcomes at Samaritan, about why people experiencing homelessness often fall through the cracks even when resources, services and support already exist.

Jonathan explains how Samaritan helps people move toward housing, income and better health by reducing the friction between vulnerable individuals and the financial, social and healthcare support available to them.

The conversation explores why support systems fail when access is too complicated, why healthcare organizations need measurable outcomes, and how financial and social capital can help people take the next step toward stability.

For CEOs, healthcare leaders, nonprofit leaders, public sector decision-makers and anyone thinking about social impact, this episode raises an important question: how do we create real value when the people who need help most cannot easily reach it?

AJ and Jonathan also discuss product design, outcome measurement, healthcare cost reduction, human services, homelessness, social capital, trust-building and the challenge of scaling support without losing the human element.

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