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Welcome back to The Uprising Show! In today’s episode, host Vivek sits down with Jay Geier, founder and CEO of The Practice Growth Institute, who brings over 30 years of expertise in the medical and dental practice space. Together, they uncover the often-overlooked factors that determine a practice’s true value and discuss why less than 3% of doctors know what their business is worth before they sell it. Jay Geier shares insights on why two seemingly identical practices can sell for vastly different amounts, emphasizing the crucial role of owner independence and building scalable systems. Drawing from his extensive experience, Jay Geier explains how to attract new patients, create a referral-based practice, and prepare for an extraordinary exit — so you’re not just running a practice, but building a real business. Whether you’re a doctor thinking about selling someday, or simply want to maximize your practice’s potential, this episode is packed with actionable advice you can use to start making changes right now.

Timestamps:

00:00 Early business lessons and healthcare focus

05:34 Learning pay-per-task method

07:47 Discovering a phone system hack

11:33 Transforming Customer Experience in Dentistry

14:45 Planning for an extraordinary exit

17:07 Understanding business valuation basics

21:22 The importance of coaching and feedback

22:47 Training and developing team members

27:50 Importance of referral business

29:59 Targeting high-end clientele

32:34 Building a Strong Medical Team

36:01 Managing workaholism in healthcare workers

39:02 Focusing on patient experience

The Uprising Show Website: https://theuprisingshow.com/

Vivek Nanda's LinkedIn: https://www.linkedin.com/in/viveknanda1/

Vivek Nanda's Twitter: https://x.com/vickks

TopHealth Media Website: https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”