Are you burning precious management calories on hiring, only to find candidates that don't fit your MSP's culture or pace?

In this episode we talk with James Bier (Co-Founder of VAR Staffing) about recruitment, retention, and building processes to help scale your MSP. James explains the critical difference between "active" and "passive" candidates , why generic job postings often fail , and how to apply the Moneyball philosophy to find undervalued talent that drives growth.In this episode, we cover:

• Active vs. Passive Candidates: Why the best talent isn't replying to your LinkedIn ads
• Vetting Tactics: How to use scenario-based testing to spot "paper tigers" who can't actually troubleshoot
• Hiring Hacks: Why you should look for community college grads, collegiate athletes, military veterans, and Eagle Scouts
• The "Moneyball" Strategy: How to identify one-or-two tool players who can still score runs for your business
• Gen Z & Remote Work: Navigating the new demands for 100% remote roles

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How to MSP is brough to you by Ridgeview Advisors and Andrew Moore.