Why Listening Fails and How to Fix It | #1
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Why Listening Fails and How to Fix It | #1
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What if everything you've been taught about listening is wrong?
In this powerful episode, Christine Miles—therapist turned executive coach and creator of The Listening Path—reveals how a childhood shaped by her mother's hidden pain taught her the deeper truth about human connection. She shares the emotional story behind her life's work and breaks down the three steps that transform listening from a passive habit into a leadership superpower.
You'll learn why most people start their stories in the middle, why "I understand" almost never communicates understanding, and how shining a light on someone's experience can change the way you lead, parent, and connect.
In this episode, Christine breaks down:
- The emotional moment that revealed the high cost of not listening
- Why only 2% of people have formal listening training
- The 3-step Listening Path that helps teams communicate with clarity
- How to uncover insights people can't articulate themselves
- Why real listening isn't silence — it's direction
If you want to build stronger teams, deeper relationships, and a more aligned culture, this conversation will change how you communicate forever.