When the Experience doesn't match the Advertisement
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When the Experience doesn't match the Advertisement
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That journey eventually led me to a church in Atlanta that was extremely well-marketed. What I saw advertised looked incredible, so I decided to visit. But when I got there, the actual experience was completely different from what had been presented. It wasn’t a positive experience—but it taught me a lesson I’ve carried with me ever since:
What you present should match what people experience.
Whether you’re building a ministry, nonprofit, business, organization, or personal brand, there are three things you should always incorporate into what you’re doing:
1. Make sure the experience matches the presentation.
Don’t advertise one thing and deliver another. Your message, branding, and presentation should accurately represent what people will experience when they connect with you.
2. Communicate your vision clearly.
Having a great vision means very little if you can’t communicate it. People need to understand who you are, what you’re doing, why you’re doing it, and how they can be a part of it.
3. Serve your community.
At the end of the day, what we do should make a difference beyond ourselves. Community service gives your vision an opportunity to become something tangible that people can see, experience, and benefit from.
This episode is a reminder that presentation may attract people, but the experience is what tells them whether your message is real.
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