In this episode, Margaret Graziano sits down with Sejal Thakkar, CEO of TrainXtra and former employment attorney, to uncover the hidden costs of workplace incivility and the leadership behaviors that shape culture. Through the lens of tools like the Organizational Culture Inventory, they explore how subtle behaviors—eye rolls, interruptions, and exclusion—can quietly erode trust, damage team performance, and even lead to legal consequences.

Sejal shares powerful insights on recognizing early warning signs of toxic culture, addressing bias and microaggressions, and why leadership training must focus on behavior—not just compliance. With real-world stories and practical strategies, this conversation highlights how organizations can intentionally build respectful, high-performing environments where people feel safe, valued, and empowered to do their best work.

Most organizations don’t realize they have a culture problem until it becomes a legal one. If you want to understand where your workplace culture truly stands — before conflict escalates — take our confidential culture survey. It’s a clear, practical way to assess civility, leadership behaviors, and risk areas inside your organization.

👉 Start with awareness. Take the survey.

https://keenalignment.scoreapp.com/

🔗 Connect with Sejal Thakkar:

🌐 https://www.trainxtra.com

💬 Ready to take your team or event to the next level? Book Margaret Graziano today and bring a spark of inspiration to your audience. margaretgraziano.com

#WorkplaceCulture #LeadershipDevelopment #CivilityAtWork #ToxicWorkplace #WorkLiberated #InclusiveLeadership