When Servers Say Too Much: Small Talk, Using Discretion, and Real (Awkward) Stories From the Restaurant Industry
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When Servers Say Too Much: Small Talk, Using Discretion, and Real (Awkward) Stories From the Restaurant Industry
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In this episode of Restaurant Punk, the crew dives into one of hospitality's most overlooked skills: discretion.
Through a series of candid, often hilarious real-world stories, the conversation explores how well-intentioned small talk can quickly go wrong, and why knowing what not to say is just as important as excellent service.
From encounters with regular guests and awkward assumptions to behind-the-scenes moments from restaurants, bars, casinos, and nightlife, this episode highlights the unspoken rules that every server, bartender, and restaurant owner eventually learns the hard way.
Topics include:
· Why you should never ask about a guest’s missing partner
· The line between being friendly and being intrusive
· Protecting guest privacy in restaurants and bars
· Hospitality “code of silence” and professional discretion
· Real industry stories that prove silence is sometimes the best service
Raw, unfiltered, and deeply relatable, this episode is a reminder that in hospitality, trust is built not just through service, but through respect.
Restaurant Punk delivers honest conversations from inside the service industry, told by people who live it every day.