What Organizational Doula Work Is

• Deep witnessing and accompaniment through transitions, not framework application
• Starts with assessment: what the organization already has, its history, cultural identity, strengths
• Builds emergent frameworks tailored to the specific team, broad enough to flex but tethered to history
• Psychological safety as a core pillar: enables trial-and-error culture and generative mistake-making
• Doula as “lantern holder”: outside perspective that makes sense of what teams can’t see from within
• Individual and collective work combined: leadership and team members addressed separately and together
• Tools are maps, not plans: flexible, multi-route, oriented toward a shared North star

Who It’s For and Key Use Cases

• Teams merging, experiencing leadership ruptures, or moving toward something new
• Organizations sunsetting or closing, including unexpected closures
• Coalitions forming across very different organizations (example: North Dakota anti-trafficking coalition bringing together law enforcement, nonprofits, faith groups, government)
• Teams in conflict: conflict held as generative, not something to squash
  • Ignored conflict snowballs, teams lose talent and the ability to dream together
  • Must be witnessed from outside by someone not in the conflict
• Conferences and gatherings: drop-in support, workshops, helping excited collaborators ground new ideas into actionable maps before they leave

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