What Plan Sponsors Aren’t Asking Their Carriers
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What Plan Sponsors Aren’t Asking Their Carriers
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Welcome back to The Uprising Show. In this episode, we dive into the complex world of sponsor-carrier relationships with Carol Serbus, Director of Claims and Cost Management at TPAC Underwriters in Minnesota. With over 40 years of experience in the industry, Carol brings a wealth of insight into where plan sponsors are struggling, the challenges of consistent communication, and why the relationship with brokers and vendors often feels more confrontational than collaborative. She shares her thoughts on what separates proactive sponsors from the rest, the critical conversations that need to happen, and offers practical advice for controlling healthcare costs in today’s ever-changing landscape. Whether you’re a plan sponsor, broker, or just want to be a wiser healthcare consumer, this is a conversation you won’t want to miss.
Timestamps:
00:00 Career journey in insurance industry
04:03 Working with TPAs and brokers
07:51 Cost containment trends as signals
The Uprising Show Website: https://theuprisingshow.com/
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TopHealth Media Website: https://tophealth.care/
“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”