What happens when collections become tougher than sales? In this episode, Jeff Baker—owner of Car City and chairman of the NIADA Buy Here Pay Here commission—shares how his nine-location dealership thrives with a lease-here, pay-here model. From navigating inflationary pressures to tackling compliance and regulatory challenges, Baker offers candid insights on collections, customer relationships, and the future of the industry. Plus, hear how dealer panels and national conferences spark million-dollar ideas.

usedcarnews.com

Chapters

00:00 Welcome & Industry Headlines
01:00 Guest Introduction: Jeff Baker of Car City
02:30 Car City’s Lease Here Pay Here Model
04:55 Why Leasing Beats Buy Here Pay Here in Michigan
07:00 Collections Challenges & Inflationary Pressures
09:15 Sales Growth vs. Collections Reality
11:00 Compliance, Starter Interrupts & Bankruptcy Advantages
13:00 The Return of the NIADA Buy Here Pay Here Commission
15:30 Dealer Panels & Million-Dollar Ideas from Conferences
18:00 Planning Ahead: Tax Season & 2026 Outlook
20:30 Hiring Skilled Technicians & Collection Staff
22:00 Interest Rates & Subprime Lending Cycles
24:00 Commission Agenda & Proactive Industry Strategy
26:30 NIADA Denver Conference Preview
28:00 Final Thoughts & Dealer Call to Action
29:30 Closing Remarks & Subscription Info

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Could this be the biggest tax season since COVID? Industry veteran Bill Neylon of Taxmax reveals game-changing tax law updates that could flood the market with massive refunds—up to $20,000 per customer. Learn how dealers can capitalize early, overcome inventory and recon challenges, and prepare for a fast-moving season. From tips and overtime exemptions to refund advances and strategic consulting, this episode is packed with insights to help independent and Buy Here Pay Here dealers thrive. Don’t miss the secrets that could transform your Q1 sales strategy.

usedcarnews.com

Chapters

00:00 Welcome & Industry Headlines
01:45 Interview Kickoff: Bill Nealon of Taxmax
03:10 Tax Law Changes That Could Reshape Refunds
06:30 The Untold Payroll Tax Secret
08:45 Government Shutdown & IRS Delays
10:50 Refund Advance Strategy for Dealers
12:30 The Three Phases of Tax Season Sales
14:20 Inventory & Recon Challenges for Dealers
17:00 Planning for Tax Season Success
19:30 Interest Rates & Economic Impact
21:00 Deleveraging Strategies for Dealers
23:15 Structuring Better Deals with Refund Insights
25:00 Taxmax’s Four-Part Dealer Program
27:30 Fourth Quarter Program & Collection Tactics
30:00 New Consulting Groups for Dealers
32:45 Final Thoughts & Dealer Call to Action
34:30 Upcoming Conferences & Events
36:45 Closing Remarks & How to Connect

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What happens when the used car industry’s biggest names gather in Kansas City? You get stories, insights, and surprises from the NAAA World Remarketing Convention. Host Jeff Belant recaps standout moments—from Pierre Pons’ Hall of Fame speech to the rise of digital auctions and a candid chat with NFL legend Ndamukong Suh. Hear about industry pioneers, AI breakthroughs, and the future of remarketing—all in one packed episode.

usedcarnews.com

Chapters

00:00 Introduction to the Used Car News Podcast
00:57 Highlights from the National Auto Auction Association Convention
02:52 Awards and Recognitions in the Auto Auction Industry
08:06 Market Trends and Dealer Sentiment
11:44 Insights from Industry Leaders and Economists
14:07 The Role of AI in the Auto Auction Industry
15:35 A Conversation with NFL Star Ndamukong Suh
17:57 Future Events and Educational Opportunities in the Industry

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