Struggling with clunky systems, missed details, and admin overwhelm? In this BOSIO session, productivity expert Janine Fraser shows how outdated office workflows are quietly costing your business time, money, and energy—and how to fix it. Whether you're solo or have a growing team, you'll discover practical ways to streamline customer service, reduce errors, and reclaim your time.

Join our free live training every Tuesday from 6–7:30pm AESTRegister here: https://ezyurl.co/bosio

What You’ll Learn:

How to identify hidden time-wasters in your admin workflow

Why documenting your processes (even as a solo operator) saves hours every week

How one incoming call can trigger four or more actions—and how to automate them

Tools Janine uses daily: Google Workspace, Streak, GMass, Google Forms, and more

Why CRM integration is key for faster onboarding and client communication

Simple workflow templates to boost productivity and reduce training time

Why It Matters:

Outdated or undocumented workflows lead to mistakes, rework, and burnout—especially for business owners juggling everything themselves. Janine breaks down her proven methods to streamline admin, train staff faster, and use affordable tech tools that don’t add complexity. If you’ve ever lost a sticky note with a customer’s phone number or spent hours writing follow-up emails, this session will be a breath of fresh air.

About The Speaker:

Janine Fraser is a business growth and systems specialist who helps time-poor business owners set up smarter workflows and systems to reclaim their time and lifestyle. She’s known for her practical, tech-savvy solutions and her ability to turn chaotic admin into smooth, scalable operations.

Timestamps:

00:00 Why outdated workflows are costing you

03:56 Meet Janine Fraser and her approach to productivity

06:08 The power of documenting your admin process

08:35 The ripple effect of one missed phone call

11:42 How to build a workflow from a single trigger

14:25 Janine’s recommended tech stack for efficiency

18:46 Google Forms + CRM: A smarter way to collect leads

24:20 Streak and GMass walkthrough for sales and follow-up

32:01 Real-world examples of productivity wins

36:30 Breaking down complex systems into micro processes

41:39 Finish what you start: why completion matters

49:54 Giveaway: system documentation session with Janine

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Join us Live every Tuesday 6pm - 7:30pm AEST Register here: ⁠SmashGo.co/Bosio⁠