Trust Factor: High Tech + High Touch x High Trust = The Winning Formula in Real Estate copertina

Trust Factor: High Tech + High Touch x High Trust = The Winning Formula in Real Estate

Trust Factor: High Tech + High Touch x High Trust = The Winning Formula in Real Estate

Di: Tim Hooper and Mike Gandolfo
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Trust Factor, led by industry thought leaders Tim Hooper & Mike Gandolfo, is the essential guide for today's real estate professional who is ready to stop chasing deals and start building a business. Strategically combining High Tech efficiency with High Touch relational skills, and then multiplying those efforts by High Trust is The Winning Formula in Real Estate. Tune in to master your systems, deepen your client relationships, and become a standout in your community. Join The Trust Transformers and redefine your success.Tim Hooper and Mike Gandolfo Economia
  • Beyond the Commission: How Strategic Partners Fuel Successful Agents
    Jan 21 2026

    🎙️ Episode Title: Beyond the Commission: How Strategic Partners Fuel Successful Agents


    💡 This Episode's Winning Factor: Moving beyond "pay-to-play" vendor relationships to become an educational strategic partner is the only way to prove you are "worth the width" and indispensable to a top agent's success.


    ▶️ Episode Summary:In an industry where 85% of agents fail within their first five years, real estate professionals are desperate for value, not just vendors. Mike and Tim challenge the reliance on Marketing Service Agreements (MSAs) and commission-split conversations, revealing them as "cop-outs" that prevent true partnership. This episode is a guide for Title Reps and Lenders on how to stop "buying" business and start building it. You will learn how to articulate your value, educate your partners to help them build wealth, and create an extraordinary client experience that secures your seat at the table.


    ⏱️ Key Moments (Timestamped)

    • [03:07] - The MSA Trap: Why relying on financial ties (MSAs) weakens your value proposition and how focusing on service creates stronger, longer-lasting business relationships.

    • [07:54] - Language That Builds Trust: How to shift the dynamic from being "used" as a vendor to "working with" agents as a respected peer and partner.

    • [28:01] - The Equity Snowball: A powerful wealth-building mindset you can teach your agent partners to help them guide first-time homebuyers.

    • [32:50] - "Are You Worth the Width?": The challenge for every service provider: Are you delivering enough educational value to justify your role, or are you taking the business for granted?.

    • [33:09] - Red Flags vs. Green Lights: How to identify which agents are looking for a handout versus those looking for a long-term business partner.


    💬 Key Quotes

    • Mike: "I don't want anything financially tied to my commitment to work with this person... I want to work with the person who I know is going to help me serve my client the best."

    • Tim: "MSAs become a cop-out for business... we began to take the business for granted... we don't work as hard on the education and on the partnership."


    🛠️ Resources & Tools

    • FNF Energize Conference: An annual event focused on building sales culture in the title and real estate industry.

    • Prepare for Impact by Ryan Estis: A book on sales culture and leadership, recommended for partners looking to elevate their mindset.


    🔴 Join Us Live!Don't miss our next LIVE Q&A session on YouTube!

    Date: 2nd Saturday of the Month Time: 9:00 am EST


    🔗 Connect with Us

    Subscribe on YouTube: https://www.youtube.com/@TrustFactorX

    Connect with Mike on Facebook: https://www.facebook.com/MikeGandolfo/

    Connect with Tim on LinkedIn: https://www.linkedin.com/in/timehooper/

    Email the Show: trustfactorx@gmail.com


    How you can help us:

    📲 Share this episode with a partner you want to grow with

    🔔 Subscribe on YouTube or your preferred podcast platform

    ⭐ Leave us a review on your preferred podcast platform

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    35 min
  • Why Connection Beats Content Creation
    Jan 14 2026

    🎙️ Episode Title: Why Connection Beats Content Creation

    💡 This Episode's Winning Factor: Shift your mindset from being a "Content Creator" chasing views to a "Connection Creator" building high trust—and master the simple video strategy that bridges the gap.

    ▶️ Episode Summary:Are you exhausted by the pressure to be a social media influencer? In this episode, Tim and Mike debunk the myth that "Content is King" and reveal why being a "Connection Creator" is the true path to real estate success. They break down a specific, 37-second "Sales Process Video" strategy that uses Pathos, Ethos, and Logos to instantly build trust with leads before you even pick up the phone.

    ⏱️ Key Moments (Timestamped) - The Big Question: Are you trying to be a content creator or a connection creator? Why the industry has misled agents for the last decade. [06:04] - Influencer vs. Influence: Mike reveals the shocking sales numbers of "famous" real estate influencers and why likes don't equal closings. [15:45] - The 3-Part Video Script: Tim breaks down the Pathos, Ethos, and Logos framework for creating the perfect intro video without a script. [21:40] - The Micro-Moment of Trust: How sending a specific video text before you call a lead can increase your answer rate by over 50%. [25:35] - Don't Go It Alone: A psychological hack for recording videos that eliminates the fear of the camera lens and makes you look authentic.


    💬 Key QuotesTim Hooper: "Do your clients want your content more than they want you?" Mike Gandolfo: "Do you want to be an influencer, or a person of influence?" Tim Hooper: "If you're going to do a video for content... create connection that truly converts people into your fold for life." Mike Gandolfo: "I do more therapy than I do real estate... I do high stakes negotiations... I got to be able to show up for those things."


    🛠️ Resources & ToolsRequity: The tool Mike uses to build client profiles and streamline the real estate process. Cinematic Mode: The camera setting Tim recommends to make your intro videos look professional instantly.


    🔴 Join Us Live!Don't miss our next LIVE Q&A session on YouTube!Every 2nd Saturday of the MonthTime: 9:00 am EST

    🔗 Connect with UsSubscribe on YouTube: ⁠https://www.youtube.com/@TrustFactorX⁠Connect with Mike on Facebook: ⁠https://www.facebook.com/MikeGandolfo/⁠Connect with Tim on LinkedIn: ⁠https://www.linkedin.com/in/timehooper/⁠Email the Show: ⁠trustfactorx@gmail.com⁠

    How you can help us:📲 Share this episode with someone🔔 Subscribe on YouTube or your preferred podcast platform⭐ Leave us a review on your preferred podcast platformSee you next time on Trust Factor


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    35 min
  • Live: The Discipline Deficit, Escaping the Scroll, & Winning Back "Lost" Leads
    Jan 10 2026

    🎙️ Episode Title: Bonus Live: The Discipline Deficit, Escaping the Scroll, & Winning Back "Lost" Leads

    💡 This Episode's Winning Factor: Discipline isn't a personality trait you’re born with—it’s a practice you build. Learn how to swap "doom scrolling" for deep work and turn rejection into referrals.

    ▶️ Episode Summary:In this interactive Saturday Live session, Tim and Mike field real-time questions that cut to the core of agent struggles: lack of discipline and the "social media treadmill." They debunk the myth that you need more motivation and instead offer a concrete "Daily Execution" framework to regain control of your schedule. Plus, they reveal the exact mindset shift (and script) needed to reach out to leads who "cheated" on you with another agent—and how to turn that awkwardness into a future referral pipeline.

    ⏱️ Key Moments (Timestamped) - Escaping the Treadmill: Why social media feels like work but often isn't, and how to stop "doom scrolling" by treating apps like a liquor store (get in, get what you need, get out). - The Discipline Myth: Responding to Zakiya’s question on lacking discipline. Tim explains why everyone has discipline—some are just disciplined at being distracted. - The Daily Execution Sheet: Mike shares a custom AI-generated framework for prioritizing the "One Thing," 3 Tactics, and 5 Priority Tasks to eliminate decision fatigue. - The "Used Someone Else" Strategy: How to reach out to a lead who bought with another agent. (Hint: It starts with "Congratulations," not resentment). - The Self-Trust Loop: Why committing to personal development is the only way to build the self-esteem required to sell at a high level.

    💬 Key QuotesMike Gandolfo: "No client in your database is ever truly yours. You have got to fight for that relationship every day. It’s like a marriage—you don't just say 'I do' and then exist."Tim Hooper: "Your step of faith is never just for you."Mike Gandolfo: "If you’re working by referral, you don’t compete. When someone says 'Call Tim,' the game is over. You’re competing with yourself to duplicate that level of service."Tim Hooper: "Saying 'no' to more things allows you to actually do the things you are divinely anointed to do."

    🛠️ Resources & ToolsDiscipline is Destiny: The Ryan Holiday book Tim recommends for mastering self-control.Perplexity AI: The tool Mike used to generate the "Daily Execution Sheet" discussed in the episode.Requity: The tool Mike uses for client profiles and business management.Fighting for Joy: A book by Jennifer Hooper mentioned during the personal development segment.

    🔴 Join Us Live!Don't miss our next LIVE Q&A session on YouTube!2nd Saturday of the MonthTime: 9:00 am EST

    🔗 Connect with UsSubscribe on YouTube: https://www.youtube.com/@TrustFactorXConnect with Mike on Facebook: https://www.facebook.com/MikeGandolfo/Connect with Tim on LinkedIn: https://www.linkedin.com/in/timehooper/Email the Show: trustfactorx@gmail.com

    How you can help us:📲 Share this episode with someone who needs a discipline boost🔔 Subscribe on YouTube or your preferred podcast platform⭐ Leave us a review on your preferred podcast platformSee you next time on Trust Factor

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    59 min
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