In this episode of Healthcare Uncensored, host Rani Khetarpal sits down with Tino Chow, Founder and CEO of Giant Shoulders, a strategic branding agency helping medtech startups and venture firms bring breakthrough technologies to market.

A former military officer turned designer and entrepreneur, Tino blends operations, creativity, and commercial strategy to help innovators close the gap between invention and real-world adoption. His “three-headed monster” background—operations, design, and entrepreneurship—shapes a unique point of view on what innovation actually means in healthcare, and why execution and adoption often matter more than novel ideas.

Rani and Tino dive deep into the realities of innovation, the role of branding in driving adoption, and why startups must learn to communicate not features—but trust, credibility, and the promise of partnership. They also explore how consumerism is shaping decision-making, the psychology behind choosing new technology, and the importance of champions inside organizations.

This is a rich, insightful conversation for anyone building, funding, or implementing healthcare innovation.

Meet the Guest: Tino Chow

Tino Chow is the founder and CEO of Giant Shoulders, an award-winning branding agency that builds brands and sales tools for mission-driven companies and leaders. Combining a military operational background with formal design training, he brings clarity and creativity to complex challenges. A TED Fellow and adjunct at Brown University, Tino has coached more than 350 founders over the past six years and has deep experience shaping creative cultures in agencies and startups.

In This Episode, You’ll Learn:

• Why implementation—not invention—is often the real driver of innovation
• How branding and storytelling build trust in a risk-averse industry
• What startups must do to identify and empower internal champions
• Why a company’s vision only matters if others can clearly understand it
• How VCs and founders share similar challenges in positioning and credibility
• Where Tino believes healthcare is headed over the next 12 months

Connect with Tino Chow
Website - https://gs.agency/
LinkedIn - https://www.linkedin.com/in/tinochow/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/rani-khetarpal/