They Don't Need Hand-Holding. They Need to Believe It Matters.
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They Don't Need Hand-Holding. They Need to Believe It Matters.
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If your younger staff seem disengaged, hard to motivate, or constantly pushing boundaries on start times and schedules, the problem might not be who they are. It might be what you haven't communicated.
In this hosts-only conversation, Paul and Zed dig into the generational shifts reshaping medical practice teams. From Gen X to Gen Z, they unpack why today's younger employees need immediate feedback, a clear sense of mission, and a reason to believe the work matters, and why silence from leadership is often read as failure. They also introduce a practical tool, the debrief, for helping team members self-correct on productivity without a confrontational conversation.
If you're managing a multi-generational team and struggling to get everyone pulling in the same direction, this one is for you.