The doctor helping to rewire how Ireland delivers public services copertina

The doctor helping to rewire how Ireland delivers public services

The doctor helping to rewire how Ireland delivers public services

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Dr Tony Shannon, Head of Digital Services in Ireland’s Office of the Government CIO, shares his remarkable journey from emergency medicine to the front line of digital government.

He shares why healthcare’s chaos taught him how to fix complex systems, how the NHS’s multi-billion-pound IT failure shaped his thinking, and why now—in his words—“is a moment that matters and a decade that matters.”

Expect insight, urgency and practical lessons for anyone who believes public services can, and must, work better for people and planet.

Part 1 of 2.

Listen for:

  • How a doctor’s pattern-recognition mindset applies to digital reform
  • What went wrong with the NHS national IT programme
  • The three-way equation of People + Process + Technology
  • Why the pandemic briefly showed how agile government can be
  • Why risk-aversion, if left unchallenged, will cost us all


Digital transformation, public sector innovation, Ireland eGovernment, Tony Shannon, OGCIO, Maeve Kneafsey, healthcare informatics, open source, agile delivery, leadership, government reform, risk culture, digital public services, data, AI in government, life-event strategy

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