This rebroadcast episode dives into one of the hardest parts of running a wellness business: dealing with underperforming employees.

If you're unsure whether a team member needs coaching, clearer expectations, or a tough conversation, this episode will help you find clarity. We break down the real reasons behind poor performance, common leadership mistakes, and how to handle difficult situations without damaging your culture or burning yourself out.

Whether you're leading your first hire or managing a growing team, this episode will help you step into confident leadership and build a stronger, more aligned workplace.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

If you're constantly putting out fires, answering messages at all hours, and feeling like your wellness business can't run without you… this episode is for you.

In this episode of the Scaling Wellness Podcast, we break down the 4 essential systems every massage and wellness business needs to book more clients consistently without overworking yourself or your team. From client booking and follow-up to team management and day-to-day operations, you'll learn where most wellness businesses get stuck and how simple systems can unlock sustainable growth.

You'll discover why hustle isn't a growth strategy, how the right systems create clarity and momentum, and what to focus on first if you want more revenue and more freedom. Whether you're a solo practitioner or running a growing team, these systems are the foundation for scaling without chaos.

If you're ready to stop relying on memory, motivation, and "figuring it out as you go," hit play and start building a business that actually supports you.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

This isn't a "welcome back" episode.
And it's definitely not an accident that this is our first drop of 2026.

We're rebroadcasting one of the most important conversations we've ever had about vision, strategy, and what actually moves you forward when everything feels unclear. If you've been feeling stuck, restless, or like you're standing on the edge of something but can't name it yet… this episode will hit differently now.

We've been quiet because we've been building.
And before we announce what's coming next, this is the foundation you need to hear.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

From shy "operations girl" to the powerhouse behind a 20-year group practice, Ann Sousa's journey is anything but ordinary. In this inspiring episode, Ann, owner of Body & Soul Massage in Salem, MA, shares how a random postcard led her into massage therapy, how 9/11 pushed her into entrepreneurship, and how she transformed a small contractor-shared space into a thriving, employee-based wellness practice.

Ann opens up about the pivotal moment she chose real leadership, the mindset shifts that helped her scale, the hard lessons (including the firings she never forgot), and the systems, numbers, and vision that keep her business running strong.

Whether you're solo and dreaming bigger, already building a team, or craving the confidence to step into true leadership, Ann's story delivers the clarity, courage, and practical wisdom you need for your next chapter.

Learn more about Ann at: bodysoulsalem.com

Instagram: @bodysoulsalem

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Trying to book more clients? Visit www.bookyourteamsolid.com to get access to the course.

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

In this new episode, interior designer and former massage therapist Jamie Smith, founder of Happy Haus Studios, reveals how wellness professionals can transform their treatment rooms into healing, high-performing spaces that elevate client experience and support long-term practitioner sustainability.

With nearly 20 years as an MT and a deep background in design, Jamie shares her unconventional journey from ballet and anthropology to bodywork, burnout, an injury, an MLM detour, and ultimately rediscovering her creative calling in interior design. Today, she specializes in designing restorative wellness environments for massage therapists, healers, and healthcare providers.

In this powerful conversation, you'll learn:

• Why thoughtful interior design is not a luxury but a foundational business strategy
  
  

• How your space impacts client retention, nervous system regulation, and treatment outcomes
  
  

• Practical upgrades for solo practitioners (including the #1 table investment you should make)
  
  

• How to start improving your space mood boards, color palettes, lighting, ergonomics & more
  
  

• The design mistakes many massage spaces unknowingly make
  
  

• Jamie's personal journey of reinvention and resilience
  
  

If you want your massage studio or wellness space to feel intentional, calming, and aligned with the results you want your clients to experience, this episode will open your eyes to what's truly possible.

Explore Jamie's work: Happy Haus Studios — https://happyhausstudios.com/

Tune in now to learn how to transform your space into a tool for healing, alignment, and business growth.

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

In this rebroadcast episode of the Scaling Wellness Podcast, we continue our inspiring conversation with Teresa Zardus, founder of Zardus Art of Massage and Wellness Spa and the Zardus School of Massage.

Building a thriving wellness business is no easy feat but Teresa's story proves what's possible when passion meets purpose. From running a 24-room, Tudor-inspired spa to launching a massage school that educates and uplifts future practitioners, Teresa embodies true entrepreneurial success in the wellness industry.

In this episode, we dive deeper into:

• How Teresa finds and hires the right practitioners for her spa

• The biggest mistakes that taught her the most valuable lessons

• What corporate retail taught her about leadership and management

• The origin story behind the Zardus School of Massage

• How she manages multiple passions without burning out

• The toughest moments of her entrepreneurial journey and how she overcame them

• The future of her business in today's "new normal" wellness landscape
  
  

Whether you're a spa owner, wellness entrepreneur, or massage therapist dreaming of growth, this episode is packed with wisdom, authenticity, and practical inspiration.

Connect with Teresa:
Website: zardusartofmassage.com
Facebook: facebook.com/ZardusArtOfMassageWellnessSpa

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

In this special rebroadcast of the Scaling Wellness Podcast, I'm bringing back one of my favorite Massage Boss Stories featuring Teresa Zardus, the visionary founder behind Zardus Art of Massage & Wellness Spa and Zardus School of Massage.

From leaving her corporate life to building a thriving wellness hub in a stunning 24-room Tudor-inspired building, Teresa's journey is the perfect example of passion meeting purpose. Today, she leads a team of 16 practitioners offering holistic and integrative wellness services from massage and skincare to shamanic healing and lifestyle coaching all designed to help clients rejuvenate and reconnect.

In this episode, Teresa and I dive into:

• How she built one of Maine's most respected wellness destinations

• The moment she knew massage not another path was her calling

• Her transition from corporate burnout to business ownership

• The marketing moves that fueled her early growth

• What it takes to hire and lead an aligned team of practitioners

Whether you're dreaming of opening your own spa or looking to scale your existing practice, Teresa's story is packed with inspiration and strategy for wellness entrepreneurs ready to build something meaningful.

Connect with Teresa:
Website: zardusartofmassage.com
Facebook: facebook.com/ZardusArtOfMassageWellnessSpa

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness

We're back with Part 2 of our Massage Boss Story featuring Elyse Badewitz, the passionate owner and operator of Spa Haus Nashville, one of the city's most-loved destinations for massage and spa services.

In this follow-up episode, Elyse continues to share her inspiring journey of growth, resilience, and leadership in the wellness industry. From navigating the challenges of COVID-19 to mastering team retention, she opens up about the realities of scaling a successful spa business without losing its heart.

In Part 2, Elyse dives deeper into:

• How her spa evolved through the challenges of COVID-19
  
  

• The retention strategies that keep clients coming back again and again
  
  

• What it really takes to scale your business beyond yourself
  
  

• Lessons learned from years of running a thriving wellness brand
  
  

If you're a spa or wellness business owner dreaming of growth, this episode is packed with insight, experience, and encouragement to help you take your next step.

Learn more about Spa Haus Nashville: spahausnashville.com

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Want to build a wellness practice that gives you both TIME and MONEY? Learn more at www.scalingwellness.com

Schedule Your No-Cost 1:1 Strategy Call: www.scalingwellness.com/chat

Follow us on Instagram: www.instagram.com/scalingwellness