An empty spot on next Friday's schedule is scary. The wrong person filling it is worse. In episode 160 of "The Restaurant Prosperity Formula" podcast, I explain why I'd rather be short-staffed than keep the wrong employee on my team, even though I know how painful a hole in the schedule can be for an independent restaurant owner. You'll hear about the hidden costs of a bad restaurant employee that never show up on your P&L, why a talented employee with bad behavior can be the most dangerous person in your building, and how tolerating poor performance affects your best people and your managers. I also share a simple three-word framework, know, can, choose, that helps you figure out whether you're facing a training problem, a role problem or a choice, so you can make the call with confidence.

👍 Book a Profit Finder Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Service with Style: www.servicewithstyle.com/dsp

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

Visit my website for more information about my restaurant coaching program: https://www.davidscottpeters.com/restaurant-transformation-coaching

I've talked to a lot of experts about a lot of tools, but this conversation with Josh Kopel might be the one that changes how you think about marketing for good. Josh is a 20-year restaurant veteran turned marketing expert, and this is his third time on the show, which tells you how much value he brings every time we talk. In this episode of “The Restaurant Prosperity Formula,” we get into how independent restaurant owners can use AI to build a stronger brand identity, get found by the AI search engines that are quietly replacing Google, fix pricing and menu design to boost per-person spend, and even build an AI-powered outbound sales team for catering, all without hiring an agency or a salesperson. If you've ever felt like marketing is something that happens to other, bigger businesses, this episode will change your mind.

👍 Book a Profit Finder Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Service with Style: www.servicewithstyle.com/dsp

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

Visit my website for more information about my restaurant coaching program: https://www.davidscottpeters.com/restaurant-transformation-coaching

Most restaurant owners say they want managers who take ownership, show initiative and solve problems without a phone call. What they often build instead are managers who wait for permission. In episode 158 of “The Restaurant Prosperity Formula” podcast, I break down why knowing your systems isn't the same as knowing how to think, and I walk through the progression every manager needs to move through: knowledge, thinking, judgment and, finally, independence. Listeners will learn a five-question framework for coaching decisions in real time, how to tell the difference between a mistake and negligence, why reviewing decisions after the fact builds judgment faster than any training manual and why letting a manager make a different choice than you would isn't automatically a problem.

👍 Book a Profit Finder Call ­– https://dsp.coach/podcast-ryan-call

Sponsor – Service with Style: www.servicewithstyle.com/dsp

🖥️ Get My Latest Training Video: https://dsp.coach/training-opt-in

Visit my website for more information about my restaurant coaching program: https://www.davidscottpeters.com/restaurant-transformation-coaching