How much is staff turnover really costing your business?

For many large organisations, particularly those with large frontline teams, high employee turnover has become an accepted part of doing business. People leave, replacements are recruited and trained, and the cycle starts again.

But when turnover reaches 40%, 50% or even higher, the cost soon adds up – across recruitment, onboarding, training, lost productivity and management time.

In this episode of The Reality of Business, Bob and Jeremy discuss why people leave, why some organisations have come to accept high turnover, and what businesses can do to improve employee retention.

They discuss:

• The biggest reason people leave their jobs
• The hidden cost of continually replacing employees
• Why management, flexibility, and career progression matter
• How training and better induction can improve retention
• Why even a small reduction in staff turnover could save a large organisation millions

If high staff turnover has become something your business simply expects, this episode asks whether it’s time to start doing something about it.

To find out more about our work and to see what we could do to help your organisation, visit www.realitytraining.com.

Part 2 of a two-part series on interviews. In this episode, Bob and Jeremy turn the tables and look at interviews from the candidate’s perspective.

Most people spend their time preparing answers. But the questions you ask can be just as important.

Bob and Jeremy share practical interview questions to ask employers, explain how to take a more active role in the conversation, and explore why a job interview should be a two-way process. After all, you’re not just trying to impress the employer – you’re deciding whether the role, the culture and the people are right for you too.

You’ll hear:

• Questions to ask an employer in a job interview
• How to understand a company’s culture and management style
• What to ask about success, challenges and opportunities in the role
• Why onboarding matters before you accept a job
• How sales candidates can stand out with thoughtful questions
• Why honesty is often a better strategy than trying to give the ‘perfect’ answer

Whether you’re preparing for your first job interview, changing careers or interviewing for your next sales role, you’ll come away with practical ideas to help you ask better questions, have better conversations and decide whether the opportunity is the right fit for you.

To find out more about our work and to see what we could do to help your organisation, visit www.realitytraining.com.

Part 1 of a two-part series on interviews. In this episode, Bob and Jeremy explore how employers can run better interviews by asking questions that reveal far more than the usual clichés.

They discuss why some of the most common interview questions have outlived their usefulness, what to ask instead, and how to have conversations that reveal how candidates think, prepare, solve problems and approach their work.

You’ll also hear:

• The interview questions employers should stop asking
• How to spot candidates who’ve genuinely prepared
• Questions that reveal curiosity, judgement and commercial thinking
• Why time management matters in every role
• What makes sales interviews different
• And a simple closing technique every salesperson should know

Whether you’re hiring your next employee or preparing to interview sales candidates, you’ll come away with practical ideas to help you ask better questions, have better conversations and make better hiring decisions.

Next time, we switch to the candidate’s side of the interview table, exploring how to prepare, the questions every interviewee should ask, and the small things that can make a big difference when you’re trying to land the job.

To find out more about our work and to see what we could do to help your organisation, visit www.realitytraining.com.