Most pet business owners wake up every month at zero. No guaranteed revenue, no predictable income, no safety net — just the hope that the appointments keep coming. In this episode, Nick breaks down exactly why the transactional model is silently killing pet businesses and what to do about it.

You'll learn the three-layer Recurring Revenue Stack — the exact framework Nick uses across his own pet businesses to generate predictable monthly income from grooming memberships, product subscriptions, and training programs. You'll get the specific conversion script that turns a one-time client into a monthly member, the offer architecture that makes saying yes a no-brainer, and the retention system that keeps members paying month after month without you having to sell them again.

This isn't theory. Nick has built recurring revenue models inside Furry Land Mobile Grooming across 75-plus cities and generates substantial monthly training revenue at Furry Pet Resort in Las Vegas. He's done it. Now he's breaking down exactly how you can install the same system in your business regardless of whether you run a single grooming van, a boarding facility, or a multi-location operation.

If you're tired of starting from zero every month, this episode will change how you think about every customer who walks through your door.

In this episode:

• Why the transactional model is a treadmill you can never get off
• The three-layer Recurring Revenue Stack and how to build each one
• The peak experience conversion window and the exact script to use it
• How to architect a membership offer that sells itself
• The retention framework that keeps members paying for years
• The one number you should be measuring that most pet business owners completely ignore

Subscribe to the Pet Business Podcast and follow Pet Business Growth Lab for weekly systems, strategies, and frameworks built specifically for pet business owners who are ready to scale.

In this episode, we tackle the hiring process for pet services businesses with zero sugarcoating. The truth most owners won't say out loud? Most pet sitting, walking, and daycare positions don't require hard-to-find technical skills — which means you have the pick of the litter when it comes to candidates. So what should you actually hire for? Culture fit and reliability. We break down how one toxic hire can spiral into lower productivity, worse customer service, and a business you dread running — and why a great attitude will always beat pet experience. Plus, we share the questions you should be asking your team in one-on-ones to find problems before they spread, and why acting fast when you know someone isn't working out will save you every time. If you're ready to build a team that actually makes your business stronger, this one's for you.

WorkWithPets.com

Welcome to the Pet Services Podcast, where we talk about owning a pet services business, making real money, and building a better life as a business owner.

In this first episode, we’re diving into one of the biggest realities of the pet industry: competition.

In grooming, dog walking, training, boarding—almost every part of pet services has a low barrier to entry, which means if you’re doing well, competitors are coming. Sometimes it’s strangers… and sometimes it’s your own employees.

We’ll cover:

• Why competition is unavoidable in pet services
• The truth about non-competes (and why they rarely matter)
• Why suing competitors is usually a waste of time
• What actually prevents employees from leaving and starting their own thing
• The real way to win: building a better business, better culture, and better service

If you want real-world advice with no fluff, this podcast is for you.

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