In the coffee world, keeping a customer is the hardest part. So, what do you do when 67% of your customers keep coming back?

Host Justin Starbird and p!ng CEO Rob Witten are joined by Jon Kelley, an EMT, one of p!ng’s first customers, and a highly passionate investor. Jon, a lifelong New Englander who grew up surrounded by Dunkin’, breaks down exactly how p!ng’s robotic pod turned his one-time curiosity into a daily habit.

It’s more than just speed. It’s the "no-friction" lifestyle. Hear Jon talk about:

• The moment he realized the "Blue Energy Drink" was better than a burnt cup from the shop down the street.

• The tech that ensures your drink is made right before you arrive, thanks to the app's geofencing.

• Why the consistency and quality of the robotic drink beats a human barista (even on overnights and holidays).

• How his conviction led him to literally show up with a check and inspire p!ng’s crowdfunding round.

This episode shows exactly what product-market fit looks like in the real world, and how a great customer experience becomes the foundation for real scale.

Investing in the Drive-Thru of Tomorrow

Justin Starbird is joined by p!ng co-founders Jane Lo and Rob Whitten, along with their lead investor, Haley Bryant from Hustle Fund, to get the unfiltered story of how they met. Haley breaks down the Hustle Fund thesis, why they bet on a team's execution, not just the "spicy pitch deck," and how Rob and Jane's ability to "come back with hardware in less than a year" was the ultimate signal.

You'll hear the team discuss:

• The Power of EQ: Why Hustle Fund prioritizes founders with high emotional intelligence and "kindness" who are in it for the long, 20-year journey.

• The Next Chapter: The clear, aggressive milestones the team is hitting, from providing a five-star customer experience with the first pod to redesigning for mass manufacturability so they can "crank out hundreds, even thousands" next.

• Democratizing Ownership: How p!ng's Wefunder campaign is strategically bringing early believers and customers into the fold, turning them into future licensees and marketers.

This conversation is a masterclass in founder-investor alignment, proving that sometimes, the only path to a "yes" is to simply go out and build the thing.

It’s the question everyone asks: "How are you ever going to beat the biggest name in coffee!?"

And the answer from p!ng founders Jane Lo and Rob Whitten? We already are.

We're not playing the same game. While the competition is busy managing chaos, adding endless apps, confusing menus, and more clicks, p!ng has removed it. We took the 70-year-old drive-thru, tossed out the headaches, and built a robot-powered system that delivers the perfect cup.

Every time.

In seconds.

The proof? Our pilot showed an impressive 67% repeat customer rate with ZERO rewards programs. It turns out when you make life easier, people show up!

If your coffee run is the most stressful part of your morning, this episode is a wake-up call!

Stop tolerating the line. Be a part of the future of coffee!

Get the full story and invest in our community round, open to the public: wefunder.com/ping