The History of Top Service by Lisa Cardus
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In this episode of "Minimise Debt, Maximise Cash with Top Service," founder and current Executive Chair, Lisa Cardus, discusses the history of Top Service and how it became a premier credit reference agency for the construction industry.
The Top Service credit information-sharing network began in the early '90s during a major recession in the UK, when the construction industry was in a significant slump. At the time, they were a debt recovery service and realized that there was nothing to stop debtors from accumulating trade accounts with multiple suppliers and then failing to pay any of them. In 1992, in collaboration with four builders' merchant clients, Top Service created a monthly list of debtors they were collecting from. This list, which provided an overview of a debtor's payment performance and indebtedness, was distributed to all of their clients. As membership grew, the list expanded from a single A4 sheet to a whole book.
Today, the information is digitalized, and there are now 3,000 members in the construction sector. These members benefit from up-to-the-minute insider intelligence. The debt collection service has also expanded to become the most successful in the construction sector. Top Service has maintained a personal touch with its customer service and now has a team of 40 credit management experts who are passionate about providing high levels of service to members.
For more information, you can call them at 0152751 8820. You can also contact them on LinkedIn by searching "Top Service Limited" or check out their YouTube channel for a video version of this podcast.
To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/
Music by Purple Planet
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