The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising copertina

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

Di: Dr. John P Hayes
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A proposito di questo titolo

 Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise© 2026 The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising Economia Gestione e leadership Leadership Management Ricerca del lavoro Successo personale
Episodi
  • How Franchise Law Works - With Martha Flynn

    How Franchise Law Works - With Martha Flynn
    Feb 2 2026

    DESCRIPTION:

    John Hayes, host of the Franchise Hot Seat Podcast, interviews Martha Flynn, the new director of the Titus Center. Flynn shares her journey into franchising, which began unexpectedly at Burger King and evolved into various roles at Dunkin' and Panera. The discussion touches on the scarcity of formal franchising education and how Flynn mastered franchise law and operations. The importance of internships for students is also discussed. The conversation also explores the changing role of women in franchising, the advantages of an academic focus in franchising, and the unique opportunities this provides for students at Palm Beach Atlantic University. Both Flynn and Hayes underscore the vital role of practical internships and hands-on experience in equipping students for successful careers in franchising.


    - With Martha Flynn.


    TIMESTAMPS:

    00:00 Intro

    00:37 How did Martha start franchising?

    01:58 What was learned at Burger King?

    06:17 Why move to Dunkin' and Inspire?

    08:52 What challenges did Panera present?

    09:44 Why transition to academia?

    12:20 How does franchising education impact students?

    16:47 What opportunities exist for students?

    22:07 What is the future of franchising internships?


    LINKS:


    WEBSITE: http://franchisehotseats.com/

    LinkedIn: https://www.linkedin.com/in/drjohnhayes/

    Twitter: https://twitter.com/drjohnhayes

    YouTube: https://www.youtube.com/c/Howtobuyafranchise

    Instagram: https://www.instagram.com/hayesjph/

    TikTok: https://www.tiktok.com/@johnphayesfranchise

    Pinterest: https://www.pinterest.com/DrJohnHayes/

    Facebook: https://www.facebook.com/franchisehotseatpodcast
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    40 min
  • What Most Franchisors Get Wrong About Growth - With Keith Gerson

    What Most Franchisors Get Wrong About Growth - With Keith Gerson
    Jan 26 2026

    DESCRIPTION:

    John Hayes, host of the Franchise Hot Seat Podcast, converses with Keith Gerson, a member of the Titus Center Advisory Board and a veteran in the franchising industry. Keith shares his franchising journey, beginning with McDonald's, then owning a Mrs. Fields Cookies franchise, and finally becoming a franchise coach and executive. They delve into the challenges and opportunities in franchise development, the surprising deficiency in franchising education, and the urgent need to advocate for the franchise model. Keith stresses the significance of comprehending franchise disclosure documents, particularly financial representations in item 19, and effective lead generation tactics. The discussion also covers the function of franchise brokers and the growing application of AI in franchising operations, emphasizing its ability to boost decision-making and enhance transparency. The dialogue highlights franchising as a feasible career choice and discusses ways franchisors can more effectively attract both single-unit and multi-unit operators.


    - With Keith Gerson.


    TIMESTAMPS:

    00:00 Intro

    00:29 How did Keith Gerson start franchising?

    04:45 What are common franchising misconceptions?

    09:00 How is franchise development changing in 2025?

    11:57 Why is Item 19 important?

    17:52 How do you attract multi-unit operators?

    22:41 What are real franchise failure rates?

    24:33 Why are Franchise Disclosure Documents crucial?

    34:52 What are effective trade show strategies?

    41:39 What are current franchise development challenges?


    LINKS:


    WEBSITE: http://franchisehotseats.com/

    LinkedIn: https://www.linkedin.com/in/drjohnhayes/

    Twitter: https://twitter.com/drjohnhayes

    YouTube: https://www.youtube.com/c/Howtobuyafranchise

    Instagram: https://www.instagram.com/hayesjph/

    TikTok: https://www.tiktok.com/@johnphayesfranchise

    Pinterest: https://www.pinterest.com/DrJohnHayes/

    Facebook: https://www.facebook.com/franchisehotseatpodcast
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    48 min
  • Student Perspectives On Franchise Opportunities - With Haley Arruda and Sam Vander Heide

    Student Perspectives On Franchise Opportunities - With Haley Arruda and Sam Vander Heide
    Jan 19 2026

    DESCRIPTION:

    John Hayes hosts Haley Arruda and Sam Vander Heide, Palm Beach Atlantic

    University students, on the Franchise Hot Seat Podcast, where they discuss their

    studies in franchising at the Titus Center for Franchising. They explain their reasons

    for choosing PBA and their academic paths, including their discovery of franchising.

    Both students emphasize the significant role internships have played in shaping

    their career goals, with plans to continue in the franchising field. They discuss the

    difficulty of drawing more students to franchising programs and the crucial role of

    word-of-mouth in expanding the Titus Center's influence. Additionally, they share

    their valuable experiences attending industry conferences and networking with

    franchise professionals.

    - With Haley Arruda and Sam Vander Heide.

    TIMESTAMPS (Use ChatGPT on Transcript):

    01:00 Who are the students, Haley and Sam?

    02:26 How did you first discover franchising?

    03:54 What is the main appeal of franchising?

    05:00 What career opportunities does franchising offer?

    11:04 What were the key internship experiences?

    15:09 What are your future career plans?

    20:55 How do franchising events and networking help?

    28:19 What are the biggest challenges and opportunities?

    33:19 What is your final advice and conclusion?

    LINKS:

    WEBSITE: http://franchisehotseats.com/

    LinkedIn: https://www.linkedin.com/in/drjohnhayes/

    Twitter: https://twitter.com/drjohnhayes

    YouTube: https://www.youtube.com/c/Howtobuyafranchise

    Instagram: https://www.instagram.com/hayesjph/

    TikTok: https://www.tiktok.com/@johnphayesfranchise

    Pinterest: https://www.pinterest.com/DrJohnHayes/

    Facebook: https://www.facebook.com/franchisehotseatpodcast



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    35 min
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