Heading into a new year, most leadership resolutions never make it past the kickoff memo. In this episode, co‑CEOs Jeremy Eden and Terri Long share 5 specific resolutions for CEOs and senior leaders who want measurable change.

You’ll hear a real‑world “pothole” from a customer journey gone wrong, why big companies struggle to act as one company, how to get employees saying “they listened to us and acted on our ideas,” and why it’s time to replace people who drive you nuts but don’t drive you forward.

Highlights

• Fixing customer journey “potholes” that erode trust
• Making “one company” behavior a strategic and budgeting priority
• Getting employees’ ideas first—before bringing in consultants
• Replacing opinion‑driven decisions with fact‑driven decisions
• Why keeping the wrong people drives out your best performers

If you think your people "don’t have ideas," you’re wrong. They have thousands—you’re just not hearing them. Jeremy Eden and Terri Long walk through 14 reasons employees stay silent, from fear of looking foolish to decision-makers playing corporate whack-a-mole. You’ll learn how to create incentives, safety, and processes that help great ideas surface before consultants have to dig them out.

Highlights

• Why leaders misjudge their employees’ creativity and commitment
• The real risks employees see when they suggest changes
• How lack of access, analysis help, and collaboration blocks ideas
• Why habit and normalization hide obvious problems
• The impact of "that’s not my job" and limited big-picture understanding
• How to move beyond a small "go-to" group and involve more people

Connect

• Learn more: HarvestEarnings.com
• Email: info@HarvestEarnings.com

(00:00) Employees have ideas—so why hire consultants?

(02:30) No upside, real risk: why people stay quiet

(04:15) Fear of looking foolish or exposing the boss

(05:10) No access to decision-makers

(06:00) Ideas need analysis and collaboration

(07:30) Disengagement and “not my problem”

(08:40) Getting used to bad processes

(09:55) No training or priority for ideas

(10:30) Corporate “whack-a-mole” decision-making

(11:20) “Nobody listens anyway”

(12:10) “That’s not my job” and staying in your lane

(13:10) Missing the big picture and process view

(14:30) Only a few people own “continuous improvement”

(16:10) How to design a process that unlocks ideas

#Leadership #Innovation #EmployeeEngagement #ContinuousImprovement #CompanyCulture #Management

Leaders say “we’re too busy” when the real issues are prioritization, fear, or conflict avoidance. Jeremy Eden and Terri Long share practical ways to kill zombie projects, apply the Eisenhower Matrix, set boundaries, and turn vague pushback into honest trade‑offs with dates. Stop glorifying busyness. Start shipping what matters.

Highlights

• Prioritize with importance over false urgency
• Replace “we’re too busy” with specific trade‑offs
• Name the fear and make it safe to ask questions
• Model healthy work‑life signals from the top

Connect

• Learn more: https://HarvestEarnings.com

(00:00) Why “too busy” shows up

(03:00) Prioritization failures and zombie projects

(05:05) Eisenhower Matrix, urgency vs. importance

(07:50) Conflict avoidance and disagreeing with the boss

(10:35) Fear of the new and not understanding acronyms (TLAs)

(12:20) The badge‑of‑busy culture

(13:30) Polite “too busy” vs. honest no

(16:55) Make real trade‑offs and commit to dates

(18:50) If everything is a priority, nothing is a priority