Episodi

  • SE01 E12 The Power of Connection and Community I Cherie Werner
    Nov 3 2026

    In this episode of The Dona KAPP Show, host Dona Kappmeyer sits down with Cherie Werner, Founder and Chief Empowerment Officer of FIESTA, to explore the power of human connection, community building, and the ripple effect of meaningful relationships.

    After spending years as a stay-at-home mom, Cherie reinvented herself at 55 and turned her search for belonging and purpose into a thriving community that brings together founders, investors, entrepreneurs, startups, tech professionals, and newcomers in Austin, Texas. Through FIESTA, she creates opportunities for people to connect, collaborate, support one another, and grow together.

    Cherie shares how a simple monthly gathering evolved into a growing entrepreneurial ecosystem, why meaningful relationships matter more than traditional networking, and how one introduction can lead to an investment, business partnership, friendship, or life-changing opportunity.

    In this conversation, you'll discover:
    - How to reinvent yourself and find a new purpose at any stage of life
    - The difference between traditional networking and building a genuine community
    - Why human connection remains essential in an increasingly AI-driven world
    - How FIESTA helps entrepreneurs find investors, mentors, partners, and opportunities
    - Why celebrating small wins can help founders navigate uncertainty and self-doubt
    - How kindness, generosity, and collaboration create lasting business relationships
    - The importance of supporting entrepreneurs through the highs and lows of their journey
    - How one clear ask can lead to funding, growth, and unexpected opportunities
    - Why meaningful introductions can create a ripple effect that reaches far beyond the initial connection
    - How to build a community where people feel welcomed, supported, and valued

    Cherie also shares inspiring stories of founders who found opportunities through FIESTA, including an entrepreneur who raised more than $2 million after asking for feedback on her pitch deck, a founder who appeared on Shark Tank, and a couple who met at a FIESTA event and later got married.

    Her message is simple: connection begins with clarity, relationships grow through generosity, and opportunities emerge through trust. You don't have to change the entire world to make a difference. Sometimes, helping just one person is enough to start a ripple that continues for years.

    Whether you're an entrepreneur, startup founder, business leader, investor, or someone looking to discover a new purpose, this episode offers valuable insights into the power of community, collaboration, and human connection.

    About Cherie Werner:
    Cherie Werner is the Founder and Chief Empowerment Officer of FIESTA, a community dedicated to connecting founders, investors, entrepreneurs, startups, tech professionals, and Austin newcomers. Through networking events, founder pitch opportunities, newsletters, and community initiatives, Cherie helps people build meaningful relationships and discover opportunities they might never find alone.

    Subscribe to The Dona KAPP Show for more conversations with entrepreneurs, business leaders, and changemakers who are creating a positive ripple effect through their work and relationships.

    Watch more episodes on YouTube and listen on Spotify, Apple Podcasts, and Amazon Music.

    Connect with Cherie Werner on LinkedIn - https://www.linkedin.com/in/cherie-werner

    #TheDonaKAPPShow #CherieWerner #FIESTA #CommunityBuilding #Entrepreneurship #Networking #HumanConnection #StartupFounders #BusinessGrowth #Leadership


    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

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    42 min
  • SE01 E11 The Architecture of Leadership I Carol Warkoczewski
    Oct 20 2026

    On this episode of The Dona KAPP Show, host Dona Kappmeyer welcomes Carol Warkoczewski, Founder and Chief Vision Officer/CEO of the Institute for Leadership in Capital Projects (I-LinCP), to explore the architecture of leadership, building trust, servant leadership, and the power of collaboration.

    With over 40 years of experience in architecture, capital projects, public sector leadership, and organizational development, Carol shares how a pivotal project partnering workshop changed her career, inspired her to launch Synergy Builders Consulting, and led her to champion stronger relationships across the design and construction industry.

    In this conversation, Carol discusses why trust is the foundation of effective teamwork, how organizational silos prevent collaboration, and why leaders must listen, respect individual perspectives, and empower people at every level. She also shares personal lessons on navigating difficult seasons, recognizing when to change direction, and turning challenging experiences into opportunities for growth.

    Carol explains the importance of I-LinCP and its mission to bring owners, architects, engineers, contractors, and other capital project professionals together through meaningful conversations, shared learning, and relationship building.

    In this episode, you'll discover:
    - Why trust is essential for effective teamwork and better decision-making
    - How to break down organizational silos and encourage open communication
    - What servant leadership looks like in practice
    - The difference between the Golden Rule and the Platinum Rule
    - How to recognize when it's time to change direction and follow the right opportunities
    - Why reflection, coaching, resilience, and forgiveness matter in leadership
    - How public buildings and capital projects create a lasting impact on communities
    - How I-LinCP builds collaboration and stronger relationships across the capital projects industry
    - Why your leadership legacy is defined by the positive impact you leave on others

    Carol's story is a reminder that leadership isn't just about the projects we complete or the structures we build. It's about the people we bring together, the trust we create, and the positive ripple effect we leave behind.

    About Carol Warkoczewski:
    Carol Warkoczewski is the Founder and Chief Vision Officer/CEO of the Institute for Leadership in Capital Projects (I-LinCP). Through her work in project partnering, facilitation, and leadership development, she helps professionals build trust, improve communication, and collaborate more effectively to deliver better capital projects and stronger communities.

    Learn more about I-LinCP: https://ilincp.org/
    Connect with Carol on LinkedIn: https://www.linkedin.com/in/cwarkoczewski/

    Subscribe to The Dona KAPP Show for more conversations with entrepreneurs, business leaders, and change makers about leadership, business, relationships, and the ripple effect of the decisions we make.

    Watch on YouTube and listen on Spotify, Apple Podcasts, and Amazon Music.

    #TheDonaKAPPShow #CarolWarkoczewski #Leadership #ServantLeadership #Teamwork #Trust #Collaboration #CapitalProjects #ConstructionIndustry #OrganizationalLeadership #ILinCP #LeadershipDevelopment

    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

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    1 ora e 8 min
  • SE01 E10 AI, Lending, and Human Connection I Scott Goldman
    Oct 13 2026

    In this episode of The Dona KAPP Show, host Dona Kappmeyer sits down with Scott Goldman, Founder & CEO of O.J.(Originations Juice), to discuss artificial intelligence, entrepreneurship, commercial lending, business growth, and the importance of keeping human relationships at the center of technology.

    Scott shares his journey from working at Yahoo and Lending Club to building technology that simplifies the commercial lending process. Drawing on his experience in financial services and product development, he explains how O.J. helps business owners navigate complex lending options, find suitable lenders, and make more informed financial decisions.

    The conversation explores how AI can transform commercial lending by reducing administrative work, streamlining loan origination, and helping brokers and business owners spend more time building relationships. Scott explains why technology should act like an Iron Man suit for people, enhancing human capabilities rather than replacing human judgment, intuition, and trust.

    Scott also discusses the risks of predatory lending, the challenges of understanding loan terms, and why businesses need access to the right financing options. He shares his perspective on the future of AI, the importance of critical thinking for the next generation, and his vision for building technology that creates a positive ripple effect for businesses and society.

    In this episode, you'll discover:
    • Scott Goldman's journey through technology, fintech, and entrepreneurship
    • How AI is transforming commercial lending and loan origination
    • How business owners can navigate financing options and find the right lenders
    • Why understanding loan terms, repayment structures, and hidden costs matters
    • How AI can reduce administrative tasks and strengthen business relationships
    • Why human judgment, intuition, and trust remain essential in an AI-driven world
    • The future of entrepreneurship, financial technology, and responsible AI
    • How technology can empower people and create a lasting positive impact

    Whether you're a business owner seeking capital, an entrepreneur building a technology company, a commercial lending professional, or someone interested in artificial intelligence and the future of work, this episode offers valuable insights into how technology can make business more efficient without making it less human.

    Watch The Dona KAPP Show for more conversations with entrepreneurs, business leaders, and change makers who are creating a meaningful impact.

    Subscribe to the channel for more inspiring interviews and discussions about entrepreneurship, leadership, business growth, technology, and the ripple effect of the decisions we make.

    Connect with Scott Goldman on LinkedIn - https://www.linkedin.com/in/meet-oj/?isSelfProfile=false

    #TheDonaKAPPShow #ScottGoldman #ArtificialIntelligence #CommercialLending #Entrepreneurship #Fintech #BusinessGrowth #FutureOfAI #BusinessLeadership


    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

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    43 min
  • SE01 E09 Making Space, Creating Freedom I Erin Callahan
    Oct 6 2026

    In this episode of The Donna KAPP Show, Dona Kappmeyer sits down with Erin Callahan, Co-Founder & President of Elbow Room, to talk about entrepreneurship, business growth, innovation, and creating spaces that give people more freedom, flexibility, and independence.

    Erin shares how a simple need for a personal art studio during COVID turned into Elbow Room, a growing business that has created more than 100 spaces for families, artists, entrepreneurs, and homeowners. She discusses the challenges of building a construction business, learning through the University of Hard Knocks, managing cash flow, adapting to changing regulations, and developing repeatable processes.

    The conversation also explores the growing role of accessory dwelling units (ADUs), multi-generational living, backyard spaces, and new ways families can stay connected while maintaining independence.

    Erin also explains why Elbow Room recently pivoted back toward smaller, more attainable spaces and how listening to customers can reveal new opportunities for a business.

    In this episode, you'll hear about:

    • Turning a personal problem into a business opportunity
    • Building and scaling a construction business
    • Entrepreneurship and learning from failure
    • Business processes, cash flow, and growth
    • Accessory dwelling units and backyard spaces
    • Multi-generational living and family connection
    • Finding new opportunities in changing markets
    • Knowing when to pivot your business
    • Building a brand with a long-term vision
    • Creating freedom, flexibility, and independence through business

    Dona Kappmeyer and Erin Callahan explore what happens when a simple idea grows into something much bigger, and how making more space can create a meaningful ripple effect for families and communities.

    Connect with Erin Callahan on LinkedIn - https://www.linkedin.com/in/erinleehi/

    #TheDonaKAPPshow #ErinCallahan #ElbowRoom #Entrepreneurship #BusinessGrowth #SmallBusiness #ADU #AccessoryDwellingUnits #RealEstate #ConstructionBusiness #MultiGenerationalLiving #BusinessLeadership #DonaKappmeyer

    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

    Mostra di più Mostra meno
    30 min
  • SE01 E08 The Power of Listening I Doug Miller
    Sep 22 2026

    Doug Miller’s journey from energy trading at Enron to entrepreneurship in the distilling industry is a powerful story about resilience, mentorship, leadership, listening, and giving back.

    In this episode of The Dona Kapp Show on Business Life and the Ripple Effect, Dona Kappmeyer sits down with Doug Miller, Chief Executive Officer at Wildcat Brothers Distilling, to explore the lessons behind his entrepreneurial journey and the relationships that have shaped his life and leadership.

    Doug shares what it was like to leave a successful career in energy commodities trading and enter an unfamiliar industry just months before the COVID-19 pandemic changed everything. He discusses the challenges of launching a distillery during one of the most difficult periods for businesses, adapting when the original business plan no longer worked, learning from mistakes, restructuring leadership roles, and building a smaller but more productive team.

    The conversation also dives deep into the importance of mentorship and continuous learning. Doug explains why one of his core philosophies is “two ears, one mouth, used proportionately,” and how listening can help leaders make better decisions, discover new ideas, and build stronger relationships.

    Doug also shares lessons from more than three decades of involvement with Theta Chi, including his experience mentoring college-age men and passing forward the guidance he received from his own mentors.

    Other topics discussed include:

    • Entrepreneurship and taking a leap of faith
    • Leadership lessons from business challenges
    • Learning from mistakes and adapting during uncertainty
    • The importance of listening as a leader
    • Finding and building meaningful mentor relationships
    • Why great mentors give more than they receive
    • Developing the next generation of leaders
    • Collaboration instead of competition
    • Building relationships within the distilling industry
    • Supporting Louisiana’s distilling community
    • Giving back through business
    • Supporting veterans and military communities
    • Building a business with purpose
    • Creating a lasting ripple effect through leadership and mentorship

    Doug’s message is simple but powerful: keep learning, stay curious, listen to others, build genuine relationships, and pass forward what others have given you.

    What ripple effect will you create?

    Subscribe to The Dona Kapp Show on Business Life and the Ripple Effect for more conversations with entrepreneurs, leaders, and changemakers about the experiences, relationships, and decisions that shape their impact.

    Guest: Doug Miller
    Chief Executive Officer at Wildcat Brothers Distilling
    LinkedIn: https://www.linkedin.com/in/dougmillerenergy/

    #TheDonaKAPPshow #Entrepreneurship #Leadership #Mentorship #BusinessLeadership #SmallBusiness #Entrepreneur #DistillingIndustry #BusinessGrowth #LeadershipDevelopment.


    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

    Mostra di più Mostra meno
    42 min
  • SE01 E07 A Seat at the Table: Breaking Barriers & Creating Opportunity I Marsha Hendler
    Sep 15 2026

    What does it take to break barriers, build a business in a male dominated industry, and create opportunities for the people coming behind you?

    In this episode of The Donna Cap Show on Business, Life and the Ripple Effect, Dona Kappmeyer sits down with Marsha Hendler, Founder & CEO of TerraFina Energy, to talk about entrepreneurship, leadership, women in energy, ownership, investment, and the lessons that come from taking risks and refusing to quit.

    Marsha Hendler shares her journey from hospitality into the oil and gas industry, where she became an owner and operator despite not having a traditional petroleum engineering, geology, or energy background. She explains how her hospitality experience helped shape the way she approaches relationships, investors, business operations, and leadership.

    In this conversation, Marsha and Dona discuss:

    • Breaking into industries where women have traditionally been underrepresented
    • How Marsha's mother influenced her approach to career and leadership
    • Making the transition from hospitality to oil and gas
    • The hard lessons and risks of entrepreneurship
    • Why learning from failure is essential to business growth
    • Building relationships and finding unexpected opportunities in the energy industry
    • Why ownership and decision making matter for women
    • Creating opportunities for women to become owners, operators, investors, and decision makers
    • The importance of taking action even when you do not feel fully ready
    • Marsha's vision for helping more people participate in the oil and gas industry
    • Energy, natural gas, and the growing power demands of AI data centers
    • Building a lasting business legacy and preparing the next generation
    • The ripple effect of opening doors for women and future leaders

    Marsha's story is a powerful reminder that you do not need to have every qualification or every answer before pursuing a dream. Sometimes you have to step into unfamiliar territory, learn along the way, take the risk, and keep going.

    Watch the full conversation for an inspiring discussion about women in energy, entrepreneurship, business ownership, leadership, resilience, and creating a positive ripple effect.

    Subscribe to The Donna Cap Show so you never miss an episode.

    Connect with Marsha Hendler on LinkedIn - https://www.linkedin.com/in/marsha-hendler-86b3525/

    #TheDonaKAPPshow #MarshaHendler #TerraFinaEnergy #DonaKappmeyer #WomenInEnergy #WomenInBusiness #Entrepreneurship #OilAndGas #EnergyIndustry #BusinessLeadership #WomenEntrepreneurs #BusinessOwnership #Leadership #Entrepreneur #RippleEffect

    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way

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    31 min
  • SE01 E06 AI Isn't Always the Answer I Alex Romero
    Sep 8 2026

    AI is changing the way businesses work, but is AI really the solution to every business problem?

    On this episode of The Dona KAPP Show, Dona Kappmeyer sits down with Alex Romero, Chief Executive Officer of Sentientinfo, for a thought-provoking conversation about AI, leadership, business strategy, innovation, and the future of work.

    Alex shares why businesses should focus on solving the right problem before turning to AI and explains how strong fundamentals, better processes, and thoughtful decision-making can often create more value than simply adopting the latest technology.

    The conversation explores why broken processes can become even more problematic when technology is layered on top, how businesses can avoid the pressure and fear of AI hype, and why leaders need to focus on growth and value creation rather than relying only on cost-cutting and layoffs.

    Dona and Alex also discuss the importance of bringing together younger generations and experienced professionals, the value of institutional knowledge, and why leadership is not about having a title. Alex introduces his Four Cs of leadership: courage, competency, credibility, and compassion, and explains why developing more leaders at every level is essential for the future.

    In this episode, discover:
    • Why businesses should solve the problem before choosing the technology
    • Why AI is not always the right solution
    • How better processes can deliver significant business value
    • The connection between AI, layoffs, and leadership
    • Why strong leaders need courage to pursue growth
    • How companies can turn automation into opportunities for employees
    • Why experience and younger talent need to work together
    • The Four Cs of leadership
    • Why leadership exists at every level of an organization
    • How technology can support people rather than replace humanity
    • The importance of creating value instead of simply cutting costs
    • What the future of work and leadership could look like

    Alex Romero is the Chief Executive Officer of Sentientinfo, where he brings together business, operations, engineering, data, technology, and AI to develop technology solutions across industries.

    The Dona KAPP Show explores business, life, leadership, and the ripple effect created by every decision, relationship, and action.

    Connect with Alex Romero on LinkedIn - https://www.linkedin.com/in/jalexromero/

    If you enjoyed this conversation, like, subscribe, and share this episode with someone navigating AI, leadership, technology, or the future of business.

    #TheDonaKAPPshow#AI #ArtificialIntelligence #Leadership #BusinessLeadership #FutureOfWork #BusinessStrategy #Innovation #Technology #AILeadership #Entrepreneurship #DigitalTransformation #BusinessGrowth #FutureOfBusiness #TheDonaKAPPShow #DonaKappmeyer

    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

    Mostra di più Mostra meno
    40 min
  • SE01 E05 Bad Systems Hold Good People Back I Francis Hester
    Sep 1 2026

    What happens when good people are held back by bad systems? In this episode of The Dona KAPP Show, Dona Kappmeyer sits down with Francis Hester, Owner of Captain Hook Dumpster Rentals, to explore leadership, systems thinking, continuous improvement, and the Theory of Constraints.

    Francis shares how his experience in the Marine Corps, business leadership, and the dumpster rental industry shaped his approach to solving organizational dysfunction. Rather than blaming employees when things go wrong, he explains why leaders should look at the systems, processes, and interactions that influence performance.

    In this conversation, Dona and Francis discuss how better systems can reduce conflict, improve communication, empower employees, increase efficiency, and create a healthier workplace culture. Francis also breaks down the Theory of Constraints and its five focusing steps, explaining how businesses can identify bottlenecks, improve flow, and focus on what truly drives the overall goal of the organization.

    You'll also learn why sales and operations need to work together, how local optimization can hurt the bigger picture, why business owners should map their entire organization as one interconnected system, and how empowering employees to challenge decisions can lead to stronger teams and better results.

    Key topics covered:

    * Systems thinking and organizational leadership
    * Why bad systems hold good people back
    * Theory of Constraints and the five focusing steps
    * Continuous improvement and operational excellence
    * Identifying and managing business constraints
    * Improving collaboration between sales and operations
    * Root causes of business dysfunction
    * Employee empowerment and workplace culture
    * Building sustainable business systems
    * Leadership, accountability, and organizational performance
    * Creating a positive ripple effect through better leadership

    Francis also shares practical advice for business owners, managers, and employees who want to start thinking differently about the systems they work within.

    If you're interested in leadership, business growth, process improvement, systems thinking, operational excellence, and creating a workplace where people can do their best work, this conversation is for you.

    Subscribe to The Dona KAPP Show for more conversations about business, life, leadership, and the ripple effect we create through the decisions we make.

    Connect with Francis Hester on LinkedIn - https://www.linkedin.com/in/francishester/

    #TheDonaKAPPshow#Leadership #SystemsThinking #TheoryOfConstraints #BusinessLeadership #ContinuousImprovement #OperationalExcellence #BusinessGrowth #DonaKappmeyer #FrancisHester #CaptainHookDumpsterRentals

    I hope you enjoy this episode!
    Please like, share, and subscribe so more business owners and leaders can discover the show.
    — Dona and The Dona KAPP Show Podcast Team


    Connect with Dona


    LinkedIn: https://www.linkedin.com/in/donakappmeyer
    Website: https://donakapp.com/


    Listen to The Dona KAPP Show


    Spotify: https://open.spotify.com/show/033XgUlw2dBzh9QNyRzKFW
    Apple Podcasts: https://podcasts.apple.com/podcast/the-dona-kapp-show/id6795499632
    Amazon Podcasts: https://music.amazon.com/podcasts/5590e534-faeb-4afd-a5bc-35989833696f

    The Dona KAPP Show features honest, engaging conversations with business owners, entrepreneurs, executives, and community leaders about business, life, and the ripple effect created by the choices we make.
    Hosted by business coach, consultant, speaker, author, and entrepreneur Dona Kappmeyer, each episode goes beyond job titles and accomplishments to explore the experiences that shaped her guests, the challenges that tested them, and the lessons they learned along the way.

    Mostra di più Mostra meno
    42 min