In this thoughtful episode of The Decision Clinic, Sophia Symeou describes herself as an accidental entrepreneur and shares her journey of helping people navigate complexity. From a young age, Sophia knew she wanted to make a meaningful impact, a journey that led to establishing neighbourhood dispute resolution centres, to working in state government, and ultimately to founding Bill Fairies — a hugely successful business that enables people to purchase gift vouchers to pay more than 21,000 different bills. Check it out: www.billfairies.com.au.

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Tony Nash, former CEO and founder of Booktopia, shares lessons from building and scaling the only business to appear on the AFR Fast 100 eight times. In this episode, he reflects on the mindset needed to navigate rapid growth and business challenges and the importance of being grounded, present, and adaptable in the midst of chaos. His wisdom includes the powerful reminder to learn to be better, not bitter from our experiences. It’s a rich and candid conversation on leadership, resilience, and the decisions that shape us.

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Paul Gordon talks with UNICEF Australia Young Ambassador Princess Delaney about youth voices in politics, breaking through bureaucracy, and why young people’s ideas deserve a seat at the decision-making table. Princess shares how her journey through Youth Parliament sparked her desire to study politics and international relations — and how that passion now fuels her mission to bridge the gap between grassroots ideas and institutional change.

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