I spent my formative years working in restaurants and I believe that a lot of who I am today was formed during that time. If you are someone who has worked in the "industry" this episode will resonate with you. And if you are not, listen anyways because you could learn a few things that may clear up.

Each stage of my development from dish pig to manger taught me valuable lessons that I use every single day. This episode dives into those lessons.

These include:

• Why it's important to soak your dishes.
• Keeping your knives sharp and working on a line.
• Dealing with difficult customers.
• The differences between being a bartender and a server.

I hope you enjoy listening to this as much as I did going down memory lane.

Pete
petebeskas.com

I've been waiting a while to do a podcast on this book, I just love it, Never Split the Difference by Chris Voss.

Chris Voss was a celebrated FBI hostage negotiator who become a master in negotiations. So many of the lessons I've learned through coaching was solidified by reading this book.

Chris does a masterful job, teaching each of his concepts with a field example and how it worked in real life. Concepts such as:

• Tactical Empathy
• Labelling
• Mirroring
• Why No is a good thing in negotiations
• Deadlines
• The "F" word - Fair
• Creating the illusion of control

I highly recommend this book, you will be sucked in from page one and you will learn a new way to communicate and get what you want.

Pete
petebeskas.com