Episodi

  • Mastering Advice: How to Filter Business Guidance with Jane Tweedy

    Mastering Advice: How to Filter Business Guidance with Jane Tweedy
    Jan 20 2026
    We're surrounded by advice in business - Facebook groups, friends, family, social media, coaches, YouTube, and even AI. But how do you know what advice to actually take on board? In this episode of the Business Owners Podcast, Linda Reed-Enever sits down with experienced business coach and trainer Jane Tweedy to explore how to filter through the noise and focus on guidance that aligns with your business goals. Having personally supported over 2000 small business owners and with more than a decade of experience in coaching, training, and SEO strategy, Jane brings a powerful mix of practicality, honesty, and lived wisdom. Together, she and Linda break down how to tell the difference between helpful insights and harmful distractions, and how to stay focused in a world that's always telling you to "do more". Whether you're navigating conflicting advice, questioning a new strategy, or just feeling overwhelmed by input, this episode is packed with tools to help you take back control. What You'll Learn in This Episode Why not all advice is created equal From well-meaning friends to random SEO "experts", Jane unpacks the danger of listening to people who don't understand your business or your goals. The MASTER Framework Jane shares her MASTER framework, Mindset, Aim, Strategy, Tactics, Execution, and Review, to help business owners stay grounded and filter advice through a smart, structured lens. Understanding who to trust Linda and Jane explore how to assess whether an advisor, coach, or even an AI tool is actually suitable for your needs, and how to tell if someone's giving advice from experience or from fear. Setting boundaries with clients and offerings Jane and Linda reflect on real-world stories from their own businesses, showing how over-giving (and not sticking to boundaries) can lead to burnout, misalignment, and confusion about your value. How entrepreneurial mindsets and ADHD traits intersect Jane explains how the traits that make entrepreneurs thrive - curiosity, fast thinking, and creativity - can also cause overwhelm and constant course-changing without a plan. Finding your niche without boxing yourself in From seasonal pivots to changing customer needs, Jane shares how to embrace flexibility in your niche while still speaking directly to your ideal clients. Jane's Advice for Business Owners Mindset matters: If you don't believe in yourself, it's hard for anyone else to. Work on your internal dialogue as much as your external strategy. Check the source: Don't take advice from people who haven't walked in your shoes, especially when it comes to business strategy, legal, or financial decisions. Don't blindly follow trends: Whether it's a YouTube tip, Facebook group comment, or AI-generated idea, filter it through your business goals and reality. Know your boundaries: Be clear about what each level of your offering includes. Stop giving VIP service to budget clients. Slow down to speed up: Make time to review your strategy, goals, and systems instead of constantly reacting to what's trending. Key Takeaway You don't need to take on every piece of advice, only the guidance that aligns with your goals, values, and current stage of business. Stay true to what you're building, and don't let someone else's limiting beliefs steer your decisions. Action Step Review the last 5 pieces of advice you received. Ask yourself: Does this align with my goals right now? Is the source credible and relevant to my business? Am I ready to implement it, or am I just feeling pressured? Use Jane's MASTER framework to help you decide whether to act, pause, or let it go. Connect with Jane Tweedy: Website LinkedIn Ready to Get Support? Join the Business Business Business community (free!) Step into the Ideas, Impact & Marketing Circle for accountability, guidance and brainstorming Or book a 1:1 discovery call with Linda, and let's bring your next business move to life We'd love to hear your takeaway from this episode. What stood out for you? Jump into the group and share your lightbulb moment. Highlights: 00:24 Introducing Jane Tweney: From Corporate to Small Business 03:18 Navigating Business Advice: Who to Listen To 06:13 Mastering Your Business: The MASTER Strategy 14:24 The Entrepreneurial Mindset and ADHD 19:03 Adapting Your Offerings to Client Needs 24:43 Overdelivering: The Pitfalls and How to Avoid Them 25:29 The Pressure to Provide Value 27:41 Evaluating Advice and Advisors 29:24 The Importance of Due Diligence 33:29 Social Media Strategies for Business Owners 34:29 The Role of AI in Business 37:19 Finding the Right Advisors and Coaches 43:14 Final Thoughts and Key Takeaways
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    47 min
  • Outsmarting Challenges in Business with Kirsten Graham

    Outsmarting Challenges in Business with Kirsten Graham
    Nov 4 2025
    When you're doing everything in your business, you're not doing the work that truly matters. In this episode of The Business Owners Podcast, Clive Enever sits down with Kirsten Graham, co-founder of Six Figure Business Coaching, to unpack how outsourcing and the right support systems can transform the way you grow. Kirsten shares her journey from mortgage broking to building a VA matching service that helps entrepreneurs stay in their zone of genius, doing the work they love, while expert virtual assistants take care of the rest. This conversation offers a deep dive into why business owners often struggle with delegation, how to shift into the mindset of a real CEO, and the steps you can take to set up systems that support consistent growth and freedom. What You'll Learn in This Episode Why Support Beats Burnout Most entrepreneurs start out wearing all the hats, but that doesn't mean you should. Kirsten shares how hiring support early, even before you feel "ready", can prevent overwhelm and help you scale faster. Delegation Is a Skill, Not a Trait If you've ever said "I just can't delegate", Kirsten has news for you. She explains why delegation is a learnable business skill, and how even perfectionists can master it with structure and support. From Chaos to Clarity with Systems Discover how Standard Operating Procedures (SOPs) and clear expectations set your team, and your business, up for success. Why Hiring Before You're Ready Works Waiting until you're drowning is the worst time to hire. Kirsten outlines how to hire smart and build support before you burn out. Outsource What's Not Your Zone of Genius From bookkeeping to content marketing, Kirsten highlights the kinds of tasks you should be offloading so you can focus on growth, service, and strategy. AI Won't Replace VAs Who Evolve Kirsten also shares her perspective on AI and how the best virtual assistants will embrace tech to deliver even more value, not be replaced by it. Kirsten Graham's Advice for Business Owners - Waiting until you're underwater makes onboarding harder. Start with part-time help early. - If you're spending hours learning tasks you'll never master or enjoy, outsource them. - If it's good enough and gets the outcome, that's success. - Your business needs to reflect your goals, not someone else's template. - The best VAs will evolve and add even more value by integrating new tools. - If a task isn't revenue-generating or core to your zone of genius, it shouldn't sit on your to-do list. Connect with Kirsten Graham: Website: https://sixfigurebusinesscoaching.com Facebook: https://www.facebook.com/sixfigurebusinesscoachingllc LinkedIn: https://www.linkedin.com/company/six-figure-business-coaching-llc Work with Clive Enever: You can also check out Clive Enever's comprehensive library of tools, resources, and expert strategies in the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault. If you're considering expansion and want to ensure it's the right move for your business, book a discovery call with Clive to explore your options and create a roadmap tailored to your goals www.enevergroup.com.au/booking-clive. Highlights: 00:22 Meet Kirsten Graham 03:12 Kirsten's Journey and Business Insights 07:59 The Importance of Outsourcing 21:37 Managing Personal and Business Life 25:20 Future of Outsourcing and AI 27:30 Where to Find Kirsten
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    29 min
  • Clear and Simple Strategies for Business Growth

    Clear and Simple Strategies for Business Growth
    Oct 28 2025
    Have you ever walked out of a strategy session feeling more confused than when you started? You're not alone. Business strategy can often seem complicated, but the truth is, real strategy is about clarity, and clarity is simple. Clive Enever breaks down how to move from strategy overwhelm to strategic momentum. He explains why simplicity drives better decisions, faster progress, and sustainable growth, and shares a practical three-step framework to help you refine your strategy without starting from scratch. The Power of Simplicity The most successful businesses aren't the most complex, they're the clearest. When your strategy is simple, you make smarter decisions, take faster action, and create systems that scale without stress. Complexity might look clever, but simplicity is what actually builds momentum. A 3-Step Framework for Business Clarity Revisit Your Purpose Every effective strategy starts with understanding why your business exists. It's not just about making money, but delivering a result for a specific client. Write your purpose in one clear sentence (around 14–18 words). If it takes a paragraph, it's not clear enough. Clarity here shapes every decision that follows. Refine Your Priorities There's always more to do in business, but not everything needs to be done. Focus on the one goal that will move your business forward in the next 90 days. Build your activity around that single objective and strip away the rest. Simplicity here creates focus, and focus creates results. Create Simple Systems Strategy only works when it's executed. Identify the repeatable steps that deliver your desired outcomes and document them. Delegate where possible, automate where practical, and ensure every process is easy to explain. If it's too complex, it won't stick. Put It Into Action Set aside 30 minutes with no meetings, no distractions, just you and your strategy. Ask yourself three questions: - What is my business really here to do? - What's my one priority for the next 90 days? - What simple systems will support that? Write your answers down and revisit them often. With clarity and consistency, you'll go further with a lot less stress. Why Simplicity Wins Every Time Growth comes from clear thinking and consistent action. By refining, not rebuilding, your strategy, you'll make better decisions, lead with confidence, and stay aligned with what truly matters in your business. Want to Simplify Your Strategy for Better Results? You can also check out Clive's comprehensive library of tools, resources, and expert strategies in the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault For more insights on growth strategies in business, check out Clive's book Business Wisdom: Strategies for Success https://www.enevergroup.com.au/product/business-wisdom-strategies-for-success/ If you're considering expansion and want to ensure it's the right move for your business, book a discovery call with Clive to explore your options and create a roadmap tailored to your goals https://www.enevergroup.com.au/booking-clive/ Highlights 00:20 Introduction to Business Strategy 01:08 The Power of Simplicity in Strategy 02:03 Achieving Clarity in Business 02:35 Three-Step Framework for Simplifying Strategy 05:24 Putting Strategy into Action
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    7 min
  • Building Resilience and Inclusive Leadership with Kunal Joshi

    Building Resilience and Inclusive Leadership with Kunal Joshi
    Oct 21 2025
    Kunal Joshi's story begins with a leap of faith: leaving a steady job to enter business ownership. What started as a single franchise store grew into three successful locations before he and his wife Shahin launched their own brand during the height of the COVID-19 pandemic. Through perseverance and creativity, they turned uncertainty into opportunity, expanding their business Bang On Brows into a thriving multi-store enterprise with a dedicated training centre. In this episode of the Business Owners Podcast, Kunal joins Clive Enever to reflect on how resilience, quick thinking and inclusive leadership helped him and his wife navigate challenges like staffing shortages, brand recognition and lockdowns, all while raising two young daughters. Key Takeaways from This Episode Resilience creates opportunity Kunal and Shahin launched their brand during one of the toughest times for small businesses and thrived by treating setbacks as lessons. Numbers tell the real story From client return rates to hourly productivity, tracking data allows you to make objective decisions about growth, staffing and sustainability. Inclusive leadership builds stronger teams By involving staff in key decisions and valuing feedback, Bang On Brows fosters collaboration and accountability at every level. Preparation beats luck Having their systems, website and brand materials ready before approaching shopping centres gave Kunal and Shahin an edge over competitors. Adaptability is the ultimate skill From running a franchise to creating an independent brand, the couple's ability to adapt quickly turned challenges into catalysts for innovation. Kunal's advice for business owners - Do your homework. Research the market, the location and the people you'll serve before launching your business. - Numbers help you understand what's working and where to improve, so make sure you track them. - Build your team intentionally: develop skills through training and mentorship. - Lead inclusively and empower employees by giving them a voice in shaping decisions that impact them. - Start small, but think long-term. Every challenge is a chance to refine and strengthen your systems. Connect with Kunal Joshi: Website: https://www.bangonbrows.com.au/ Facebook: https://www.facebook.com/BangonBrows Instagram: https://www.instagram.com/bang_on_brows/ Work with Clive Enever: You can also check out Clive Enever's comprehensive library of tools, resources, and expert strategies in the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault. If you're considering expansion and want to ensure it's the right move for your business, book a discovery call with Clive to explore your options and create a roadmap tailored to your goals www.enevergroup.com.au/booking-clive. Highlights: 00:55 Kunal's journey from India to Australia 03:42 Starting Bang On Brows and working alongside wife Shahin 06:48 Challenges of moving from franchisee to business owner 10:59 Building resilience during COVID-19 lockdown 13:22 Staffing solutions and launching a training centre 15:44 Turning preparation into opportunity 16:55 Importance of tracking numbers 18:53 How inclusive leadership builds stronger teams 20:45 Dreams for national growth 21:33 Advice for new business owners
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    23 min
  • Journey from Overwhelmed to Automated

    Journey from Overwhelmed to Automated
    Oct 14 2025
    Running a business doesn't mean doing everything yourself. Automation is one of the smartest ways to free up your time, reduce stress, and serve your clients better. In this episode of The Business Owners Podcast, Linda Reed-Enever shares her go-to strategies for setting up practical automations that save time, minimise errors, and keep your business running in the background. Whether you're just starting your automation journey or ready to optimise, this episode offers straightforward tips to get you moving without the overwhelm. Simple Automation Wins for Business Owners - Start with a list of tasks you dislike, repeat too often, or find time-consuming, these are great automation candidates - Use tools like Zapier to connect platforms and sync data (e.g. Thinkific, MailerLite, Xero) Automate content distribution using: - MeetEdgar for evergreen social scheduling - Repurpose.io to auto-share videos and podcast episodes - Quuu Promote to boost reach by having others share your content - Replace back-and-forth emails with a booking calendar that handles time zones, reminders, and follow-ups - Add an AI chatbot (like Chatbase) to answer questions and help users engage with your website content - Document your automations and check in regularly to make sure everything's working as it should What to Do Next Choose one process to automate this week. Set it up, test it, and once it's working, move on to the next. Start simple and build as you go. Continue Your Growth Journey Want more content creation tools and strategies? For more ideas and support, join the Ideas, Impact & Marketing Circle. https://enevergroup.thinkific.com/bundles/MarketingCircle Ready to grow your business with intentional marketing? Book a discovery call with Linda. https://www.enevergroup.com.au/booking-linda Need help getting started with automation? Get access to tested workflows, templates, and tools inside the AI Async & Automation Hub. https://academy.enevergroup.com.au/courses/aaahub Highlights 00:00 Introduction and the Myth of Doing It All 01:05 The Power of Automation in Business 01:43 Essential Automation Tools and Techniques 02:26 Social Media Automation Strategies 04:00 Streamlining Booking and Communication 05:32 Advanced Automation and AI Integration 05:47 Implementing and Maintaining Automations 06:26 Call to Action Resources AI, Async & Automation Hub https://academy.enevergroup.com.au/courses/aaahub Zapier http://snip.ly/zapiereg Acuity https://snip.ly/acuity MeetEdgar https://snip.ly/meetedgar Repurpose.io https://snip.ly/repurposeio Quuu Promote https://snip.ly/quuu Thinkific http://snip.ly/thinkific Mailerlite https://snip.ly/mailerliteeg Chatbase https://snip.ly/chatbase
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    7 min
  • Business Wisdom That Stands the Test of Time

    Business Wisdom That Stands the Test of Time
    Oct 7 2025
    If you had to start your business again from scratch, what lessons would you carry with you? In this episode of Business Wisdom, Clive Enever shares the five timeless business principles he uses every day. These aren't trends or quick fixes but are instead principles that continue to deliver results no matter how the market shifts. They're foundational strategies that help you build a business that works for you. Whether you're a seasoned business owner or just getting started, these lessons will sharpen your focus, grow your confidence, and increase your impact. Key Takeaways Clarity Creates Confidence Clarity around your purpose, audience, and offer makes every decision easier. When you know who you're helping and how, you unlock powerful momentum. Relationships Drive Results At its core, business is about people. Building rapport and trust through genuine conversations never goes out of style. Solve, Don't Sell Great businesses lead with value. When you solve problems through conversation, sales become a natural outcome, not a pushy pitch. Systems Set You Free Freedom in business doesn't come from doing everything yourself. It comes from having systems that support consistent delivery and efficiency. Master Your Mindset Mindset is a daily practice. With the right habits and affirmations, you stay focused, resilient, and ready to lead through every challenge. Action Step Reflect on the five lessons shared in this episode. Which one do you need to strengthen most in your business right now? Write it down, and identify one action you can take today to apply it more consistently. Why These Five Lessons Work These five lessons are the building blocks of businesses that last. When applied consistently, they create a business that grows with intention and reflects the leader behind it. As Clive reminds us, business doesn't need to be difficult, it needs to be clear, connected, and aligned. Want help applying these principles in your business? You can also check out Clive's comprehensive library of tools, resources, and expert strategies in the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault For more insights on growth strategies in business, check out Clive's book Business Wisdom: Strategies for Success https://www.enevergroup.com.au/product/business-wisdom-strategies-for-success/ If you're considering expansion and want to ensure it's the right move for your business, book a discovery call with Clive to explore your options and create a roadmap tailored to your goals www.enevergroup.com.au/booking-clive. Highlights 00:20 Timeless Business Principles 00:57 Lesson 1: Clarity Creates Confidence 01:33 Lesson 2: The Power of Relationships 02:10 Lesson 3: Solve, Don't Sell 02:53 Lesson 4: Systems Set You Free 03:21 Lesson 5: Master Your Mindset 04:02 Applying the Lessons 04:26 Share Your Thoughts
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    5 min
  • Unlocking Growth with Strategic Mentoring

    Unlocking Growth with Strategic Mentoring
    Sep 30 2025
    Have you ever felt like you're working harder in your business but not getting anywhere? You're not alone, and more importantly, there's nothing wrong with you. The truth is, many business owners hit a point where hard work alone won't get them the clarity or results they're after. That's where strategic mentoring comes in. In this episode, Clive Enever takes you behind the scenes of what truly happens in strategic mentoring and how it helps business owners unlock growth, make better decisions, and create sustainable momentum. This isn't about hype or surface-level advice, it's about discovering the personalised strategies that will move your business forward. Key Takeaways Clarity Comes First Strategic mentoring begins with understanding you, your values, your vision, and your unique business model. Without clarity, growth is guesswork. It's About Strategy, Not Motivation You don't need more ideas. You need sharper insight, the right questions, and focused actions that lead to real transformation. Tailored Support Creates Real Change Mentoring is never one-size-fits-all. It's built around your business, your challenges, and your goals, which is why it drives results that feel aligned and achievable. Real Growth Can Look Like Less Stress One simple pricing tweak helped a client double revenue and reduce overwhelm, because strategic changes create powerful ripple effects. Mentoring Builds Confidence and Momentum With the right guide, you stop second-guessing and start making decisions that reflect both your business potential and personal priorities. Action Step Ask yourself: Am I tired of going in circles? Am I ready for real, sustainable results? Would I benefit from a trusted perspective to help me grow? If the answer is yes, take one step forward today, whether that's booking a call or reflecting honestly on where your business may need realignment. Final Thoughts Running a business is rewarding, but it can also be complex and isolating. Strategic mentoring provides the space to pause, reflect, and make decisions that are not just faster, but better. Whether you're scaling, navigating change, or simply ready to realign, mentoring offers a smarter way to grow, with clarity, confidence, and purpose. Want to Unlock Your Next Level of Business Clarity? You can also check out Clive's comprehensive library of tools, resources, and expert strategies in the Business Wisdom Vault https://academy.enevergroup.com.au/bundles/BusinessWisdomVault For more insights on growth strategies in business, check out Clive's book Business Wisdom: Strategies for Success https://www.enevergroup.com.au/product/business-wisdom-strategies-for-success/ If you're considering expansion and want to ensure it's the right move for your business, book a discovery call with Clive to explore your options and create a roadmap tailored to your goals https://www.enevergroup.com.au/booking-clive/ Highlights 00:00 The Struggle in Business 00:48 What is Strategic Mentoring? 01:05 Understanding You and Your Business 01:25 Exploring Strategic Layers 01:52 The Power of Tailored Mentoring 02:18 Real-Life Success Stories 03:29 Is Strategic Mentoring Right for You? 04:18 The Value of Strategic Mentoring
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    5 min
  • How to Create Human-Centred Customer Experiences with Aileen Day

    How to Create Human-Centred Customer Experiences with Aileen Day
    Sep 23 2025
    From Bunnings to boardrooms, Aileen Day has built a career helping businesses of all sizes design better experiences for customers, employees and communities. In this episode of The Business Owners Podcast, Linda Reed Enever chats with Aileen about what customer experience (CX) really means, why it goes far beyond customer service and how business owners can start building human-centred journeys that keep people coming back. Aileen shares practical advice for setting boundaries, designing for the right customer and recognising that CX isn't just an acronym, it's the sum of every touchpoint, from marketing and sales to culture and post-sale service. Her candid style brings clarity to often-overlooked topics like self-compassion, systems and how to ensure your business doesn't become a "dumpster fire" as it grows. Whether you're a solopreneur or leading a team, this conversation offers fresh, actionable strategies for creating customer and employee experiences that actually work. Key Takeaways from This Episode CX Is more than customer service Customer experience is the sum of every touchpoint: from how customers discover you to how they feel years after using your product or service. Boundaries protect your business Trying to be everything to everyone is a fast track to burnout. Aileen explains why setting boundaries creates healthier relationships with clients and leads to better experiences. Design for the right customer Not everyone is your customer. Build systems, processes and journeys for the people who value your offering and be willing to walk away from those who don't. Culture shapes experience Employee experience and workplace culture play a huge role in CX. Unhappy employees create unhappy customers. Do CX on purpose If your business growth feels chaotic, it's a sign you're not designing experiences consciously. Systems, governance and repeatable processes turn chaos into consistency. Start small and start now Micro-businesses have a unique advantage: agility. Use simple tools (even a 78c notebook) to track customer journeys, collect insights and refine touchpoints. Be kind to yourself The way you treat yourself shows up in how you serve others. Self-compassion is a foundational piece of building authentic, human-centred businesses. Aileen's advice for business owners Customer experience isn't just service, it's every touchpoint. Not everyone is your client. Protect your time and energy by defining who you serve best, pricing your work appropriately, and being prepared to walk away when needed. You don't need complex tools to begin. Simple practices can reveal valuable insights early on. Employee wellbeing and self-compassion directly shape customer experiences. Connect with Aileen Day: Website: https://aileenday.com.au/ LinkedIn: https://www.linkedin.com/in/aileen-day-1800valued/ Instagram: https://www.instagram.com/aileen_day_official/ Facebook: https://www.facebook.com/thereal.aileenday/ Book: The Joys of CEHX, Preorder here - https://docs.google.com/forms/d/e/1FAIpQLSfS4wPX2R5UYht2GW-4pAan3CNn44RwGfe0yRqPzW3Yc0MiZQ/viewform Work with Linda Reed-Enever: Want more marketing tips? Join Linda and other like-minded business owners at The Ideas, Impact & Marketing Circle https://enevergroup.thinkific.com/bundles/MarketingCircle. From branding to course creation, Linda's expertise empowers entrepreneurs to create lasting impact. Book a discovery call with Linda https://www.enevergroup.com.au/booking-linda. Highlights 00:46 Aileen Day: The Customer Experience Expert 02:28 Understanding Customer Experience (CX) 04:33 The Importance of Genuine Marketing 05:13 Collaboration Over Competition 12:27 Setting Boundaries in Business 17:23 The Reality of Selling Time 18:51 The Importance of Practitioner Guides 19:10 Understanding Experience Management 20:57 Customer Experience Misconceptions 22:16 Implementing Customer Experience Tactics 25:02 Starting Small with Customer Journey 27:48 Identifying and Attracting Ideal Customers 29:04 Embracing Change and Growth 29:44 Self-Compassion in Business
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    35 min