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The BMK Vision Podcast

The BMK Vision Podcast

Di: Josh Peterson
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A proposito di questo titolo

Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast helps you bring clarity, structure, and profitability to your business.Copyright 2025 All rights reserved. Economia Gestione e leadership Management
  • #97 - MSPs Are Being Commoditized - Here's the Way Out | BMK Vision Roundtable
    Apr 20 2026

    MSP commoditization is accelerating — and the old playbook of per-user pricing and monthly packages isn't going to protect your business forever. In this BMK Vision Roundtable, Josh Peterson and Gary Boyle explore the two biggest opportunities MSPs are overlooking right now: advisory services that make you a strategic partner and software development that creates enterprise value beyond MRR.

    Guest Introduction This is a roundtable episode featuring Josh Peterson (CEO, Bering McKinley) and Gary Boyle (Partner, Bering McKinley). Together they unpack how AI is compressing development costs, why the highest MSP exits have always been software plays, and how to start having value-driven conversations with your clients.

    🎙 What We Cover in This Episode

    • Why MSP commoditization is accelerating and what's driving it
    • The AI and software development opportunity for MSPs
    • Advisory services — how to actually get the seat at the executive table
    • Project work vs. MRR — rethinking how MSPs generate revenue
    • Enterprise value through product ownership, not just service delivery
    • The productization path — from bespoke automations to SaaS
    • How to have the right client conversation (business first, technology second)

    🚀 Subscribe & Follow BMK Vision

    YouTube (Video Podcast): https://www.youtube.com/@beringmckinleyvision?sub_confirmation=1

    Learn More About the Vision Platform: https://beringmckinley.com/vision

    Apply to Be a Guest: https://beringmckinley.com/blog#speaker-form

    📝 Credits

    Host: Josh Peterson Co-Host: Gary Boyle Producer: Bering McKinley Episode: #97 — MSPs Are Being Commoditized — Here's the Way Out

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    55 min
  • #96 - Sell Scale or Pivot - Know Your Numbers First | BMK Vision Roundtable
    Apr 13 2026
    Most MSP owners are asking whether they should sell, scale, or pivot — but they can't answer a more fundamental question: do you actually understand your own business at a financial and operational level? In this BMK Vision Roundtable, Josh Peterson and Gary Boyle break down the four strategic paths every MSP owner faces and expose the uncomfortable truth that none of those paths work without data clarity and a real plan. Guest Introduction This is a roundtable episode featuring BMK co-hosts Josh Peterson and Gary Boyle. Together they bring decades of experience consulting MSP owners on operational maturity, financial structure, and strategic growth. ⸻ 🎙 What We Cover in This Episode Why the sell, scale, or pivot decision isn't actually the first decisionHow real are AI and private equity threats to MSPs?The technology adoption S-curve and why AI disruption is slower than you thinkWhy most MSP owners can't answer basic financial questions about their own businessService GP, EHR, utilization, and the metrics that separate guessing from scalingVision and execution as the non-negotiable foundation for any strategic moveWhy simple plans focused on what you already do outperform ambitious new initiativesThe execution gap between MSPs that exit at 8-12X and everyone else ⸻ 👤 Host Links Josh Peterson LinkedIn: https://www.linkedin.com/in/joshdpeterson/ Gary Boyle LinkedIn: https://www.linkedin.com/in/garyboyle/ ⸻ 🚀 Subscribe & Follow BMK Vision YouTube (Video Podcast): https://www.youtube.com/@beringmckinleyvision?sub_confirmation=1 Learn More About the Vision Platform: https://beringmckinley.com/vision Apply to Be a Guest: https://beringmckinley.com/blog#speaker-form ⸻ 🔎 SEO Keywords MSP sell or scaleMSP exit strategyMSP financial metricsmanaged service provider growthMSP EBITDAAI for MSPsMSP strategic planningMSP operational disciplineBMK Vision Podcastknow your numbers MSP ⸻ 📝 Credits Host: Josh Peterson Co-Host: Gary Boyle Producer: Bering McKinley Episode: #96 — Sell Scale or Pivot - Know Your Numbers First
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    58 min
  • #95 - Ticket Statuses Won't Fix a Broken Service Model | BMK Vision Roundtable
    Apr 6 2026

    Every MSP owner has argued about ticket statuses. But that argument is almost always a symptom of something bigger — a service operating model that isn't clearly defined. In this BMK Vision Roundtable, Josh Peterson and Gary Boyle unpack a real listener question about status hygiene and use it to expose the deeper issues: unclear ownership, the absence of a dispatcher, and the financial blind spots that come from poor ticket discipline.

    🎙 What We Cover in This Episode

    • Why status debates signal a broken service model
    • The dispatcher role — even at four techs, you're overdue
    • Ownership clarity: no ticket should exist without a name on it
    • Completed vs. closed and why invoicing takes five days
    • Agreement gross profit (AGP) and its link to time entry
    • Balancing operational and financial excellence as you scale

    👤 Host Links

    Josh Peterson: https://www.linkedin.com/in/joshdpeterson/ Gary Boyle: https://www.linkedin.com/in/garyboyle/

    🚀 Subscribe & Follow BMK Vision

    YouTube (Video Podcast): https://www.youtube.com/@beringmckinleyvision?sub_confirmation=1

    Learn More About the Vision Platform: https://beringmckinley.com/vision

    Apply to Be a Guest: https://beringmckinley.com/blog#speaker-form

    📝 Credits

    Host: Josh Peterson Co-Host: Gary Boyle Producer: Bering McKinley Episode: #95 — Ticket Statuses Won't Fix a Broken Service Model

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    59 min
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