From dreaming of a career in professional football to leading one of Australia's highest-performing Mazda dealerships, Luke Camilleri has built his leadership philosophy around one simple idea: great dealerships are built like great sporting teams.

Luke Camilleri talks about why culture isn't something you talk about—it's something you practise every day. We explore recruitment, accountability, adapting to change, leading through crises, creating a team-first mentality, and why celebrating the small wins is what ultimately drives long-term success. Luke also shares how marketing, leadership, and customer experience all improve when everyone is pulling in the same direction.

Whether you're leading a dealership, managing a team, or simply looking to build a stronger culture, this conversation is packed with practical leadership lessons that extend well beyond the automotive industry.

🎧 Listen on SPOTIFY/APPLE/AMAZON/IHEART/DEEZER:
theautomotivetalentshow.riverside.com

🎬 Full Episodes:
youtube.com/@AutomotivetalentAu

🎬 Clips & Shorts:
youtube.com/@AutomotivetalentAu/shorts

📱 FOLLOW US
Instagram: instagram.com/automotivetalent
LinkedIn: linkedin.com/company/automotive-talent
Facebook: facebook.com/AutomotiveTalent
X/Twitter: x.com/Auto_Talent
Podcast LinkedIn: linkedin.com/showcase/the-automotive-talent-show-podcast/

👥 Host:
Cameron Cresswell
linkedin.com/in/cameroncresswell/

🎤 Guest:
Luke Camilleri
linkedin.com/in/luke-camilleri-44b04362/
linkedin.com/company/aspley-mazda/

00:00 Introduction to Luke Camilleri
00:28 Introduction to Luke Camellieri and His Journey
00:48 Running a Dealership Like a High-Performance Team
01:06 Transforming Traditional Business Practices
02:18 Luke's Journey into the Automotive Industry
06:39 Lessons from Early Experiences
11:05 Adapting to Change in the Automotive Industry
16:27 The Importance of Community and Social Media
25:48 Building the 'Car Man' Brand
27:02 Evolving Marketing Strategies
32:46 Creating a Destination Experience
38:53 Building a Strong Team Culture
44:06 Hiring for Fit and Potential
48:16 Future Growth and Consistency
49:52 The Importance of Discipline in Leadership
50:17 Hiring for Culture and Engagement
50:21 Transforming Traditional Business Practices

The automotive industry is changing faster than ever. Customer expectations are evolving, technology continues to reshape the dealership experience, and service departments can no longer rely on doing things the way they've always been done.

Kieran Stack talks about why embracing change isn't optional for today's dealerships. From coaching service advisers and developing stronger leaders to improving customer communication and building service departments that customers genuinely want to return to, he shares the practical mindset shifts that separate thriving dealerships from those that get left behind.

Whether you're a dealer principal, service manager, service adviser, or someone building a career in automotive, this episode is packed with practical insights on leadership, aftersales performance, customer experience, and why the dealerships that continue to evolve will always have the competitive advantage.

🎧 Listen on SPOTIFY/APPLE/AMAZON/IHEART/DEEZER:
theautomotivetalentshow.riverside.com

🎬 Full Episodes:
youtube.com/@AutomotivetalentAu

🎬 Clips & Shorts:
youtube.com/@AutomotivetalentAu/shorts

📱 FOLLOW US
Instagram: instagram.com/automotivetalent
LinkedIn: linkedin.com/company/automotive-talent
Facebook: facebook.com/AutomotiveTalent
X/Twitter: x.com/Auto_Talent
Podcast LinkedIn: linkedin.com/showcase/the-automotive-talent-show-podcast/

👥 Host:
Cameron Cresswell
linkedin.com/in/cameroncresswell/

🎤 Guest:
Kieran Stack
linkedin.com/in/kieran-stack-49060246
linkedin.com/company/service101/

00:00 Introduction to Kieran Stack
02:05 Kieran's Journey to Australia and Training
03:27 The Philosophy of Service 101
05:13 The Role of Service Advisors
09:54 The Changing Landscape of Service Advisors
11:31 The Importance of Training and Communication
17:25 Selling vs. Helping in Service Departments
22:51 Consequences of Neglecting Vehicle Maintenance
28:01 Feature, Function, Consequence in Service Sales
29:15 The Evolution of Communication in Service Advising
31:23 The Importance of Effective Communication
35:37 Understanding Customer Needs and Rejections
40:22 Creating a Memorable Customer Experience
46:42 The Role of Technology in Service Advising
50:59 The Future of Service Departments
56:45 Final Outro.mp4

F&I is often viewed as a numbers game—but the best leaders know it's about much more than finance, products, and profitability.

In this episode of The Automotive Talent Show, Anthony Maluccio shares the leadership principles that have shaped his career in automotive, exploring how trust, culture, customer relationships, and developing people ultimately drive long-term business success.

Anthony Maluccio talks about why the best F&I leaders think beyond the numbers, focusing on building strong teams, creating exceptional customer experiences, and making decisions that strengthen dealerships for the long term. His insights are practical, honest, and highly relevant for anyone leading in today's automotive industry.

Whether you're a Business Manager, F&I professional, Dealer Principal, department leader, or simply passionate about the future of automotive retail, this conversation offers valuable lessons on leadership, performance, and building businesses that last.

🎧 Listen on SPOTIFY/APPLE/AMAZON/IHEART/DEEZER:
theautomotivetalentshow.riverside.com

🎬 Full Episodes:
youtube.com/@AutomotivetalentAu

🎬 Clips & Shorts:
youtube.com/@AutomotivetalentAu/shorts

📱 FOLLOW US
Instagram: instagram.com/automotivetalent
LinkedIn: linkedin.com/company/automotive-talent
Facebook: facebook.com/AutomotiveTalent
X/Twitter: x.com/Auto_Talent
Podcast LinkedIn: linkedin.com/showcase/the-automotive-talent-show-podcast/

👥 Host:
Cameron Cresswell
linkedin.com/in/cameroncresswell/

🎤 Guest:
Anthony Maluccio
linkedin.com/in/anthony-maluccio/
linkedin.com/company/think-auto-pty-ltd/about/


00:00 Introduction to Automotive Talent Show
01:45 Anthony Maluccio's Journey into Automotive Finance
03:38 The Unique Role of F&I in Dealerships
05:08 Navigating Sales and Finance Dynamics
07:35 Evolution of F&I Practices Over Two Decades
08:32 Current Challenges in the F&I Landscape
11:32 Compliance in the F&I World
14:04 The Role of Technology in Compliance
17:20 Changing Customer Expectations and Education
20:03 Best Practices for Dealerships in a Competitive Market
23:42 The Future of EV Financing and Market Adaptation
26:36 The Evolving Automotive Landscape
28:35 The Role of Business Managers in Dealerships
32:24 Finance as a Service: The Changing Dynamics
35:36 Future Predictions for F&I Desks
39:02 The Evolution of Think Auto
44:39 Scaling and Adapting to Market Changes
53:21 Final Outro.mp4