Welcome to Episode #41 of "The Art of Adjusting® Podcast" - your go-to resource for expert insights and practical tips on navigating the world of claims adjustment. In this episode, join hosts William Auten and Chantal Roberts as they discuss the challenges of assessing damages in insurance claims.

To read more on the topic of determining the value of claim settlements, be sure to check out the latest ACM Blog Post on the topic.

From property damage to bodily injury claims, William Auten and Chantal Roberts explore the complex task of evaluating special and general damages, unpacking common misconceptions and debunking myths along the way. Drawing from their extensive experience in the field, they share real-world examples and practical strategies for accurately valuing claims while ensuring fairness and ethical integrity.

Tune in as they discuss topics such as replacement costs vs. actual cash value, the concept of betterment, diminished value in automobile claims, and the challenges of determining liability and negotiating settlements. Whether you're a seasoned claims adjuster or just starting out in the industry, this episode provides valuable insights to enhance your expertise and empower you to navigate the complexities of claims adjustment with confidence.

Interested in learning more? Check out the latest titles by Chantal Roberts:

- Once Upon A Claim: Fairy Tales to Protect Your Ass(ets)
- The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling

Don't miss out on this informative and engaging conversation on "Deciphering Damages" - only on "The Art of Adjusting® Podcast." Subscribe now and join us as we continue to explore the art and science of claims adjustment, one episode at a time.

Questions about this episode? Shoot me an email at wauten@auten.claims

Get The Art of Adjusting® today!

Looking for a job as a liability claims adjuster? Click Here!

Join William Auten and Chantal Roberts in this insightful episode of The Art of Adjusting® Podcast as they examine key legal concepts of negligence in the insurance industry. This episode explores topics such as negligence per se, premises liability involving trespassers, licensees, and invitees, along with the principles of strict liability. Discover how these legal frameworks affect insurance claims and the responsibilities of policyholders, illustrated with practical examples and a unique fairy-tale twist.

In this discussion, they illuminate the complexities of liability and policy language, using a captivating story involving Rapunzel. Learn more about how these issues impact insurance claims by visiting Auten Claims Management, where you can find out how ACM aids insurance companies and self-insured entities in investigating third-party liability claims. Explore the depths of claims adjusting at The Art of Adjusting, where you can also learn about the author Chantal Roberts and her publications. Don’t miss out on Chantal Roberts' new book, “Once Upon a Claim,” available at Bookshop.org. Secure an advance copy and immerse yourself in a world where fairy tales, nursery rhymes, and fables do more than entertain—they educate on the essentials of property and casualty insurance and claims. Roberts turns the potentially daunting subject of insurance into an engaging and accessible guide for confidently navigating claims with insight and authority.

Questions about this episode? Shoot me an email at wauten@auten.claims

Get The Art of Adjusting® today!

Looking for a job as a liability claims adjuster? Click Here!

Exploring Depreciation of Labor and Materials

In this episode of The Art of Adjusting® Podcast, William Auten and Chantal Roberts navigate the complexities of depreciation in insurance claims, focusing on labor and materials. They kick off with an examination of depreciation, from wear and tear to obsolescence, highlighted by insights from Depreciating Materials Only vs. Depreciating Labor and Materials Together. Discussion points include the importance of detailed planning, accurate documentation, and involving insurance contractors early to streamline claims processing.

Methods to Calculate Actual Cash Value

William and Chantal discuss calculating actual cash value, covering market value, the broad evidence rule, and policy implications. Learn more about the depreciation debate by checking our this blog on the topic of Depreciation of Labor and Materials, as well as insights on the depreciation of labor from the National Association of Mutual Insurance Companies.

Debating Depreciation of Labor in Insurance Claims

The debate on depreciating labor within a claim is evaluated, focusing on legal standards for actual cash value and third-party claims. The hosts focus on clearing up misconceptions and how to form best practices on depreciating labor, overhead, profit, and sales tax.

William Auten and Chantal Roberts offer invaluable insights for insurance professionals and adjusters on the "depreciation of labor" in insurance claims. Episode #39 is a must-listen for those refining claims handling or seeking insights on insurance adjustments. Additionally, Chantal Roberts' upcoming book, Once Upon a Claim: Fairy Tales to Protect Your Ass[ets], releasing May 11, 2024, provides a deeper dive into claims adjustment. Don't miss the chance to win a free print copy of this essential guide for navigating insurance claim complexities.

Questions about this episode? Shoot me an email at wauten@auten.claims

Get The Art of Adjusting® today!

Looking for a job as a liability claims adjuster? Click Here!