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The Art Of Hospitality

The Art Of Hospitality

Di: The Art Of Hospitality Podcast
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A proposito di questo titolo

 Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.@ 2025 The Art of Hospitality Podcast. All Rights Reserved. Economia Gestione e leadership Management Marketing Marketing e vendite
Episodi
  • The Future Of Franchising Is Operations, Brand And Excellence (With Dennis Goedheid & Russ Kraft)

    The Future Of Franchising Is Operations, Brand And Excellence (With Dennis Goedheid & Russ Kraft)
    Feb 18 2026

    We welcome back Dennis Goedheid from Casiola alongside Russ Kraft to break down the future of why Casiola is expanding, brand, direct vs OTA bookings, results of operational excellence and a LOT more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Conrad O'Connell
    • Dennis Goedheid
    • Russ Kraft
    • Casiola
    • Casiola Franchising


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    53 min
  • The Story Of Exploding Business Growth With A National Property Mangement Brand (With Elliott Caldwell)

    The Story Of Exploding Business Growth With A National Property Mangement Brand (With Elliott Caldwell)
    Feb 11 2026

    In this episode, we chat with Elliott Caldwell, CEO of Rise Collective, one of the fastest-growing vacation rental and real estate brands in the entire US about his opinions on local property management, signing up customers to scale, growth, profitability, tax benefits of short-term rentals and a LOT more. One of most unique interviews ever!


    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Conrad O'Connell
    • Elliott Caldwell
    • Rise Collective
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    49 min
  • Breaking Down The Current Status Of Regulations In Our Industry (With Dana Lubner)

    Breaking Down The Current Status Of Regulations In Our Industry (With Dana Lubner)
    Jan 28 2026

    In this episode, we check-in with Dana Lubner at Rent Responsibly. She's the Director of Community Development and has 8+ years of experience in the STR/Vacation Rental industry at both property management and in her current focus on regulation, community engagement, impact research and a LOT more. We cover a wide range of topics including local vs state groups (which one is better and why), the current state of regulations and Dana's background and wins.


    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Conrad O'Connell
    • Dana Lubner
    • Rent Responsibly
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    53 min
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