Kim Smiley Wiley shares her journey in real estate, including the challenges she faced with a name change and the opening of her own brokerage. She also discusses the importance of communication with sellers and the need for constant updates and feedback. Kim emphasizes the value of people skills in the industry and the need for self-regulation and accountability as a self-employed realtor. In this conversation, John Rota and Kim Smiley Wiley discuss bridging the gap between team leads and broker owners. They emphasize the importance of accountability in running a successful real estate business and suggest creating contracts and programs to hold team members accountable. They also highlight the significance of consistency and hard work, emphasizing the power of planting seeds and building relationships with clients. The conversation concludes with a discussion on the importance of mindset and caring for clients in the real estate industry.

Karen Hall shares her insights on becoming a successful real estate agent, including the importance of authenticity and niche marketing. She emphasizes the value of targeting must-move groups and using video tours to stand out in the market. Karen also discusses the significance of building and maintaining relationships with clients through consistent communication. She provides tips on organizing in-person events and shares her own experience with a Thanksgiving pie event. Karen highlights the power of personalized touches in creating a memorable client experience. The conversation covers various strategies for follow-up and promotion, emphasizing the importance of gratitude and multiple touches. Karen Hall's masterclass is also mentioned as a valuable resource for further learning.