In the early hours of October 20th, 2025, AWS's East One region had a DNS incident that cascaded across some major apps. If you tried to refill a prescription at CVS or book an Orange Theory class and it didn't work, you were definitely feeling the ripple effects of that cloud outage. And then there was an Azure outage shortly after. In this episode, we talk about multi-cloud and what can happen when your business runs on a single cloud.

In this episode, we unravel the future of selling in a world powered by artificial intelligence. Join us as we dive deep into how AI is transforming every facet of the sales process—from predictive analytics and lead scoring to automated follow-ups and hyper-personalized pitches. We’ll explore what salesleaders must start doing today to stay not just relevant, but ahead of the curve.

In this episode, we tackle the growing concern of AI fatigue. As AI assistants become embedded in every app and workflow, are we empowering employees—or overwhelming them? We’ll explore how organizations can strike the right balance between automation and autonomy, and what it means to design AI experiences that truly enhance productivity without creating digital burnout.

In this episode, we’re tackling one of the most complex challenges in business: mergers and acquisitions. When two companies come together, aligning their IT systems, data, and processes can be a logistical nightmare. Legacy systems, incompatible platforms, and cultural differences all create friction. But there’s a new class of tools helping to smooth the path: agentic AI. From Microsoft 365 Copilot to Salesforce Agentforce and beyond, these intelligent agents are transforming how companies manage IT transitions, onboard employees, and unify data. Join us as we explore how these digital collaborators are becoming essential to successful M&A.

In this episode, we’re talking about Employee Experience in the Age of AI. We’ll explore how AI and automation are reshaping employee roles, satisfaction, and productivity. As AI and automation continue to advance, they are not only transforming the way we work but also redefining the roles and responsibilities of employees across various industries. From acting as a "cybernetic teammate" in collaborative functions to enhancing emotional well-being and driving exceptional outcomes, AI is making its presence felt in numerous ways. To enrich our discussion, we'll pose some thought-provoking questions about the future of employee experience and productivity. How will AI and automation impact employee satisfaction and engagement in the next three to five years? What strategies can organizations implement to ensure that AI complements human strengths rather than competes with them? How can businesses address concerns about job displacement due to AI and automation?

About Stephanie Donahue: With over 20 years of experience in technology, Stephanie is a leader, an innovator, and skilled problem solver. She believes that technology can minimize risk and maximize business growth and potential. Stephanie is a Microsoft Regional Director and MVP and a recognized member of the Modern Workplace community where she speaks, writes, and organizes events. Stephanie's community engagement helps her stay on the pulse of technology to get ahead of the curve when it comes to emerging technologies. She leverages her knowledge and relationships with vendors, peers, and thought leaders into innovative business solutions for customers. She is based in Cincinnati.

About Tiffany Songvilay: With a robust background in technology and training, Tiffany has made significant contributions to high-impact projects within the Microsoft ecosystem. Throughout her career, Tiffany has demonstrated exceptional leadership and strategic capabilities that delivered quality outcomes for clients. She focuses on building strong connections and mentors colleagues and community members across various practices and performance levels. Based out of Houston, she is a Microsoft MVP for M365 Copilot and SharePoint. Tiffany's dedication to continuous learning and innovation has earned her recognition as a thought leader in Generative AI.