About the Guest

Jayney Howson is the Chief Learning Officer at ServiceNow and the architect behind ServiceNow University, a free AI-powered learning platform designed to prepare people for the future of work. Under her leadership, the platform has grown to approximately two million learners and is on a path toward three million. She oversees learning programs that help customers, partners, employees, and aspiring professionals develop the skills needed to succeed in an AI-powered economy.

Before moving into learning and talent development, Jayney built a career spanning hospitality, marketing, communications, sales, and leadership. Her diverse experiences have shaped a leadership philosophy centered on curiosity, courage, trust, and human connection.

What You Will Learn

• Why being interested is more important than being interesting
• How early hospitality jobs can teach lifelong leadership lessons
• Why asking for help strengthens relationships and teams
• How great leaders create the conditions for others to thrive
• The role trust plays in high-performing organizations

Join us for this episode of the Take Command Podcast as Jayney Howson shares lessons on leadership, learning, courage, and human connection in an age of artificial intelligence. From restaurant tables to the forefront of AI-powered learning, her journey offers a powerful reminder that our greatest advantage isn’t technology alone. It’s our ability to think, connect, adapt, and grow together.

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We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest

Cybele Negris is the CEO and Co-Founder of Webnames.ca, Canada's original dot-CA registrar and a provider of hundreds of domain extensions, web hosting, email, security products, and other online solutions. A serial entrepreneur, seasoned board member, speaker, mentor, and columnist, she has grown Webnames into a multi-million-dollar company serving some of the country's largest corporations, governments, law firms, and global Fortune 500 brands.

A Hall of Fame inductee of Canada's Top 100 Most Powerful Women and a nine-time winner of the PROFIT W100, Cybele serves as Vice-Chair of the Board of the Royal Canadian Mint and sits on the boards of BCAA and AGF Management, among many others. She is a columnist for Business in Vancouver, a sought-after speaker at events including TEDx, and a passionate mentor. She is also a second-generation Dale Carnegie graduate, part of a family legacy that now spans three generations of graduates.

What You Will Learn

• Why “feeling the fear and doing it anyway” is the key to growth
• How to recognize and move past imposter syndrome
• Why authentic, vulnerable leadership builds deeper connection
• How empowering smart people, rather than commanding them, creates stronger teams
• The power of mentorship, for both the mentor and the mentee
• How to turn adversity into a competitive advantage

Join us for this episode of the Take Command Podcast as Cybele Negris shares how courage, authenticity, and humility can transform the way we lead and live. Whether you are building a business, wrestling with your own self-doubt, or learning to step outside your comfort zone, this conversation offers honest, practical lessons for leading with resilience in an ever-changing world.

Please rate and review this Episode!

We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

About the Guest:

Howard Hochhauser is the CEO of Ancestry, the global leader in family history and consumer genomics. After serving as the company's CFO and COO for more than a decade, he became CEO and quickly led a cultural and business transformation centered on customer focus, employee engagement, and innovation. Under his leadership, Ancestry has renewed growth while leveraging artificial intelligence to make historical records more accessible, searchable, and meaningful for millions of people around the world.

Howard is passionate about building organizations rooted in curiosity, transparency, and humility. He believes leadership is about surrounding yourself with talented people, listening carefully, and creating an environment where honest feedback drives continuous improvement.

What You Will Learn:

• Why humility is one of a leader's greatest strengths
• How curiosity fuels innovation and better decision-making
• Why feedback should be treated as a gift, not a threat
• How AI is transforming historical data into meaningful human stories
• The importance of staying approachable as a leader
• Why focusing on today's work creates tomorrow's opportunities

Join us for this episode of the Take Command Podcast as Howard Hochhauser shares how purpose-driven leadership, curiosity, and humility can transform both organizations and the people within them. Whether you're leading a team, navigating change, or embracing new technology, this conversation offers practical lessons for leading with authenticity in an AI-powered world.

Please rate and review this Episode!

We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.