Yvonne sits down with Julia O. Buckley, Operations Manager for The Laughton Team in Arizona, to talk about what real operations looks like behind a high-producing team—and how solo agents can borrow the same principles without needing a massive staff. Julia shares her journey from being an 18-year-old assistant in the REO world to helping support a team closing roughly 1,800 transactions a year. They break down the difference between managing and leading, why operators shouldn’t try to “fix” agents, and how to simplify systems so they actually get used. If you’re drowning in shiny-object tools, juggling chaos, or running a business that depends on you doing everything… this episode brings you back to the basics that scale.

What You’ll Learn Today:

• Managing vs. leading in real estate operations—and how great leaders put people in the right seats so they can thrive.

• How strong ops supports agent personalities (instead of trying to change them)—and why that’s the real “superpower.”

• The simplest systems that create the biggest business lift: a dialed-in post-close client-for-life plan, consistent daily lead gen, and recording your processes to build leverage fast.

Work With Yvonne: Want help building a real estate business with real systems and real profit?

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