Introduction

- Steve Flavell's 20-year journey with LoopUp

- The shift from conference calls to global telecom

- Surviving the pandemic's impact on business

Interview

- Founding LoopUp with co-CEO Michael Hughes

- Initial challenges and opportunities in conference calling

- Navigating industry changes and pivoting the business

Presentation

- Restructuring of the telecom industry

- PSTN switch-off and its implications

- Integration of telecom services with platforms like Teams

Panel Q&A

- Governance checkpoints for telecom restructuring

- Strategic adaptation in highly regulated regions

- Audience questions on AI integration and telecom strategies

About Steve Flavell

Steve Flavell is the co-founder and co-CEO of LoopUp, a company that has transitioned from conference call software to a global telecommunications provider. With a background in engineering and strategic consulting, Steve has navigated LoopUp through significant industry shifts and challenges.

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