KPIs shape behavior—so are yours driving quality or just output? Learn how to select, define, and track KPIs that support customer satisfaction, compliance, and process stability.

The hosts Agata Lewkowska Ph.D. and Christopher Scott share case studies of KPI systems that really work.

📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/

💼 Book your free consultation: https://www.qualitywise.pl/enProduced by "We See Sound"

Start the year by energizing your QMS. This episode covers how to set fresh quality priorities, update your core tools, and align improvement initiatives with business goals.

Perfect for quality leaders looking to make a strong start.

📩 Subscribe to the podcast newsletter & get free downloads: https://www.qualitywise.pl/en/podcast-specifically-about-quality/

💼 Book your free consultation: https://www.qualitywise.pl/en

Produced by "We See Sound"

🎙️With Season 1 finished🏁, Christopher Scott provides a brief update on Season 2 for 2026🚨.

In Specifically About Quality, we discuss quality as it actually operates on the shop floor — not just what the standards dictate, but how to apply them effectively without firefighting. Each episode delivers practical insights, real examples, and expert discussions from the automotive world and beyond.

👉 Looking to turn quality requirements into measurable results?

Discover how QualityWise supports organizations with training, audits, and hands-on consulting — from compliance to performance.