In this episode of Speaking C-Suite, hosts Johnnie Walker (Rooled) and David Hemenway (The Angel Nest) sit down with Katie Royce, Chief Financial Officer at ZenBusiness, to break down how modern finance leaders build scalable operations, evaluate tech platforms, and turn finance into a strategic growth engine — not just a reporting function. Katie shares an inside look at how she helped transform ZenBusiness into a subscription-first, tech-enabled platform serving nearly one million entrepreneurs. She explains why great CFOs don’t just communicate numbers — they provide context — helping teams, boards, and product leaders “see around corners” and make smarter decisions. The conversation dives into how emerging finance tools are evaluated, how to balance customization versus scale, why “boring infrastructure wins,” and what it really takes to drive adoption across cross-functional teams. Katie also discusses where AI is genuinely delivering ROI today (and where it isn’t), how to think about data privacy in a shifting tool landscape, and why judgment will always remain a competitive advantage for finance leaders. Whether you’re a CFO, FP&A leader, founder, or operator, this episode offers a grounded, experience-driven playbook for building a modern finance function that informs product, accelerates strategy, and scales without adding unnecessary headcount. Key topics include:

1. How to evaluate finance tech platforms without getting lost in edge cases
2. When rigidity in product strategy becomes a scaling advantage
3. The hidden cost of implementations: change management vs. configuration
4. Why adoption determines ROI — not just feature lists
5. Where AI is delivering real productivity gains in finance today
6. Data security and privacy considerations for AI-enabled platforms
7. How to build high-leverage finance teams and identify SME hires
8. Why context (not reporting) defines modern CFO leadership

Speaking C-Suite is proudly supported by Aleph, Tabs, and Rillet — thank you for helping make this series possible! Subscribe on YouTube and follow Speaking C-Suite for more conversations with operators shaping the future of finance and growth.

Customer success has become one of the most powerful drivers of sustainable growth.

In this episode of Speaking C-Suite, hosts David Hemenway and Johnnie Walker sit down with Harini Gokul, Chief Customer Officer at Entrust, to explore how modern customer success organizations fuel retention, expansion, and predictable revenue.

Harini breaks down the shift from customer service to customer-centric growth, sharing how customer success teams partner with CFOs to de-risk recurring revenue, improve forecasting, and drive expansion within the installed base. She explains why adoption and value realization are the strongest leading indicators of retention, and how data, telemetry, and AI are reshaping post-sales strategy.

This episode is essential listening for CFOs, founders, CCOs, and revenue leaders building efficient growth in subscription and consumption-based business models.

Key topics include:

1. Customer success as a revenue and growth strategy
2. Retention, expansion, and churn in SaaS and enterprise businesses
3. How CFOs evaluate customer success investments
4. Measuring customer adoption and usage
5. The role of AI in modern customer success teams

Speaking C-Suite is proudly supported by Aleph, Tabs, and Rillet.

In this episode, we sit down with Jocelyn Goldfein, Managing Director at Zetta Venture Partners, former engineering leader at Facebook and VMware, and one of the most respected voices in AI-driven innovation. Jocelyn offers a candid look into how today’s leaders evaluate AI opportunities, why project selection determines 80% of success, and what executives get wrong when adopting emerging technologies.

From identifying tractable use cases to building for real ROI, Jocelyn breaks down the frameworks every CFO, CTO, and operator needs to ensure their AI investments create meaningful business impact—not just impressive demos.

Whether you're navigating early experimentation or scaling AI across the enterprise, this conversation delivers the clarity modern leaders need to make confident strategic decisions.

• Project selection is the make-or-break factor in AI success — most failures stem from choosing problems that are too high-stakes or too low-impact.
• “Toy problems” kill momentum — even technically successful AI builds won’t get deployed if they don’t deliver value.
• Successful AI adoption requires cross-functional ownership — CFOs and technical leaders must align on resources, constraints, and business outcomes.
• The AI frontier is accelerating scientific innovation — many recent Nobel-adjacent breakthroughs have leveraged AI to expand the boundaries of discovery.
• Experimentation is essential, but it must be purposeful — companies need intentional guardrails to avoid wasted cycles and stalled pilots.

In Episode 2, we’re joined by Kiran Hebbar, Chief Financial Officer at Alloy, the leading identity decisioning and fraud prevention platform serving over 750 financial institutions and fintechs. Kiran brings a uniquely well-rounded perspective—blending experience as a CFO, venture investor, and engineer. Before Alloy, he served as CFO at mParticle and spent a decade as General Partner at Valhalla Partners, investing in early-stage B2B SaaS companies.

Kiran sits down with hosts Johnnie Walker (Rooled) and David Hemenway (The Angel Nest Podcast) to explore:

-How Kiran’s venture background shaped his approach to operational strategy and investor relations.

-How Alloy’s leadership turned a CEO’s mission into measurable strategic pillars and financial targets.

-Lessons in scaling a usage-based model and defining metrics that matter.

-How Alloy is innovating with AI-driven fraud detection and balancing automation with customer experience.

-Why modern CFOs must master sales, marketing, and product fluency to drive enterprise value.

-The communication, forecasting, and data discipline every CFO needs to inspire investor confidence.

Cassie Young, General Partner at Primary Venture Partners, sits down with Johnnie Walker, co-founder of Rooled, and David Hemenway, host of the Angel Nest to Speak C-Suite.